S60 Headlight Warranty Issue

S60 Headlight Warranty Issue

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kieranbennett

Original Poster:

304 posts

211 months

Tuesday 10th February 2009
quotequote all
I bought a 2006 S60 D5 about six months ago and have been very happy with it.

Over Christmas it was left for two weeks in Stanstead's car park, during which time the UK had a bit of a cold spell.

I was a bit surprised on returning to find the drivers side headlight looking like this;




The car had been left parked nose towards a hedge and the damage certainly wasn't there when I left it.

On closer inspection there is no evidence of any impact damage at all.

During our current cold spell I've been shocked to see cracks starting to appear in the passengers side headlight as well




Now these are very light surface cracks but are steadily getting worse.

As the car is still under warranty i arranged for my local dealer to have a look. They have taken pictures of the lights and sent them to Volvo UK to see if they will allow the lights to be replaced under warranty.

My argument is that the lights show no sign of impact damage (which the dealer agrees with) and that the cold has cracked the lenses.

The dealer thinks that Volvo UK won't allow the warranty claim as the lights could have had high powered bulbs in the past, although there is no proof of this and it certainly hasn't had any in whilst I've owned the car.

Does anybody have any advice for what to do? I've recently been made redundant so need to sell the car, but its going to be difficult with the lights in their present condition (I believe the drivers side would be an MOT fail for when it needs its first check in July) and Can't afford the £500+ bill to replace the lights either!

kieranbennett

Original Poster:

304 posts

211 months

Tuesday 10th February 2009
quotequote all
To be fair I couldn't believe the cold had caused it, however the cracks on the passenger side are definitely growing in the cold spell we've had over the past week.

A local scrapper has some unit's that he wants £100 a side for