The next step in my IT Career
Discussion
I am after some much needed advice!
I am currently in an IT support helpdesk role, which in itself is enjoyable and brings different challenges every day. Typical stuff like Active Directory, Windows issues, Configuring IP telephony and printers, iOS and Android troubleshooting. I have done this for a year now.
I am however keen to get an understanding of what is required to get to the next level in terms of progression and salary. I am currently earning mid twenties, which for the IT support role I am in is around the industry standard, but I am wanting to get over the £30k+ bracket and beyond, to be comfortable in paying a mortgage etc.
Now currently the only qualifications I have are an advanced college diploma in IT (4.5 A levels equivalent). Now I am well aware this is where I need to invest to broaden my knowledge and general employability.
What general certifications would anybody recommend? University is out of the question, I am a dropout and could not stand it! I have obviously heard of ITIL, MSCE, CCNA, Prince 2 etc. Are any of these suitable to start with.
I would be very interested in other peoples experiences and how they have progressed and basically what the recommend as a potential path and what certifications I may need to get there. This would be something I would need to do in my spare time after 40 hours a week at work.
IT career wise, I am open minded. The software developer side does not interest me, the only code I am fairly familiar with is HTML/CSS. Analytical roles do interest me, as does networking. Prior to my IT role, I worked in a supermarket as a stop gap and was an assistant manager, so IT management of some sorts would also interest me.
The company I currently work for are very good in terms of their treatment of staff, perks and general job security, but the progression path is limited.
I am a fairly ambitious young adult and fear I will get bored if I fail to invest in my career and progress.
Please let me know your thoughts.
I am currently in an IT support helpdesk role, which in itself is enjoyable and brings different challenges every day. Typical stuff like Active Directory, Windows issues, Configuring IP telephony and printers, iOS and Android troubleshooting. I have done this for a year now.
I am however keen to get an understanding of what is required to get to the next level in terms of progression and salary. I am currently earning mid twenties, which for the IT support role I am in is around the industry standard, but I am wanting to get over the £30k+ bracket and beyond, to be comfortable in paying a mortgage etc.
Now currently the only qualifications I have are an advanced college diploma in IT (4.5 A levels equivalent). Now I am well aware this is where I need to invest to broaden my knowledge and general employability.
What general certifications would anybody recommend? University is out of the question, I am a dropout and could not stand it! I have obviously heard of ITIL, MSCE, CCNA, Prince 2 etc. Are any of these suitable to start with.
I would be very interested in other peoples experiences and how they have progressed and basically what the recommend as a potential path and what certifications I may need to get there. This would be something I would need to do in my spare time after 40 hours a week at work.
IT career wise, I am open minded. The software developer side does not interest me, the only code I am fairly familiar with is HTML/CSS. Analytical roles do interest me, as does networking. Prior to my IT role, I worked in a supermarket as a stop gap and was an assistant manager, so IT management of some sorts would also interest me.
The company I currently work for are very good in terms of their treatment of staff, perks and general job security, but the progression path is limited.
I am a fairly ambitious young adult and fear I will get bored if I fail to invest in my career and progress.
Please let me know your thoughts.
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