How to handle these two scenarios at work?

How to handle these two scenarios at work?

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Z064life

Original Poster:

1,926 posts

249 months

Wednesday 13th December 2017
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Hi

Two scenarios at work. 1) I see very often. 2) a one off. I'd like to manage both correctly, being assertive and standing my ground (i.e. with 1). Any suggestions?


1) Constant interruptions at my desk to do a "small" task i..e give permissions to an IT system or a license to an application, which should follow procedures and to ensure no adverse effects.


2) Project Managers procuring professional services time from an IT Vendor for an implementaton of a product without consulting internal technical expertise. The booked time is then grossly underestimated. I am generally very reliable and good at managing expectations, in this scenario i've highlighted this risk a week before the arrangement and during the arrangement too, but I'd rather not get embroiled in an unorganised mess.


Thanks!