Disciplinary matter

[waynecyclist]

Looking for some help and advice with the following matter, will try and keep it short.

3 weeks ago, I made a mistake with submitting a warranty claim (value less than £2k) and it was denied, told my service manager and explained that as I was going away on holiday will not get chance to sort but no matter what it would be sorted he was fine with that (I should add that at the time he was off sick but emails confirming this etc all to hand)

Been on holiday and returned to work on Monday, get called to the office and have a right royal telling off over the matter from the MD and service manager and was told that it would be going further as a disciplinary matter, later received a letter with points from the meeting plus another advising me of a disciplinary hearing (Thursday).

Attended hearing with another work colleague that I get on well with, was told that in basic terms I had failed to follow procedure and a written warning would be issued, I would add that this was the first time I have ever really been in trouble and have been with the company 16+ years.

I was issued another letter yesterday confirming outcome from the hearing and giving me 5 days to appeal if I wish.

A short while later the claim in question was agreed and paid in full after some work from myself, so the company has not lost financially in anyway.

My question is that should I appeal now on the basis that the claim has been agreed or accept and move on?

Might seem a daft question just never really been in trouble before and wondered what is best.

Thanks all

[waynecyclist]

From the letter received the warning is valid or on file for 1 year.

I would also add that the service manager chaired / ran the hearing

[waynecyclist]

Marcellus said:

The Service manager should not have heard the disciplinary as he was involved in the event.

I’d say appeal but to whom? The M.D. has already been involved in the process!

This is the issue, the latter states 5 days to appeal but I have to put it in writing to the MD

[waynecyclist]

The MD has seen the emails, I get the impression he is on the SM side no matter what.

After a lot of thinking I am going to appeal, letter going in later

Claim in question was paid in full this morning so no financial loss to the company

Thanks all for the advice, will update you as and when

[waynecyclist]

Appeal thrown out.

Was never going to win

Thanks all

[waynecyclist]

StuTheGrouch said:

What will you do now?

Time to refresh my CV I think

[waynecyclist]

StuTheGrouch said:

Probably a good idea. They don't sound like they are pleasant to work with.
In your shoes I would make it explicitly in my letter of resignation what resulted in me leaving.

Yep that is my plan, just worried now that the witch-hunt has started and they will be looking at every thing I do.

sinbaddio said:

Jeez, thrown out in what way - as in, we're not listening to you pal, do one?

Yes in basic terms, it was all a farce in real terms, disciplinary hearing last Thursday and given 5 days to appeal, MD was off Friday and Monday and finished early yesterday to go on a holiday so had very little time.

Hammer67 said:

Sorry to hear that.

If you're like most decent service advisors I encountered during my years in the motor trade, I'd hazard a guess you work hundreds of unpaid extra hours probly starting early and staying back late in the evenings catching up, and probably rarely get proper lunch breaks etc etc.

In your shoes now I'd be working only the hours you're contracted to do and leaving the st of a SM to deal with the fall out.

Well I will be doing less that is for sure.

[waynecyclist]

Tyre Smoke said:

OP. It's crap, senior management are arse covering. Your only real option is to leave and fully explain to any new employer what happened. And be totally honest. Because if my (limited) knowledge of the motor trade is anything to go by, it a very incestuous place and as soon as your application pops up at another garage, SM will be on the phone to SM to get the 'low down'.

Just to be clear this is not the motor trade

[waynecyclist]

StuTheGrouch said:

Anything new happened OP?

Not as yet, just a little worried about what the future holds.

Being careful what I post, I work for a small company less than 40 employees, since the MD took over around 2 years ago 17 people have left the company by various means including disciplinary.

I am worried that I am almost the next in line so to speak and the next mistake could be my last, what annoys me about the whole issue is that at no time did I try and hide the problem, upfront and honest the whole time and held my hands up plus took steps to sort the issue fully which I did in the end.

Yet this does not seem too matter one bit, time to polish CV I think.

Going to be hard after all these years.