Trying to claim back missus' expenses
Discussion
My other half fairly recently started a new job (July) which is for a large company that is parented in North America. As such, they requested she went over in her 3rd week there in August to go and meet the rest of her team.
Naturally she ran up pre-agreed expenses on her travels to which met the usual company rules on personal expenses and is owed in total somewhere up to £2k (they actually made her front up the flights herself too!).
On return however, the company has still not set her up on the employee expense system (managed apparently out of the Caribbean) and therefore haven't allowed her to submit her expenses. Still being paid her normal salary, she's asked and chased various managers to get it sorted but nothing has materialised.
Unfortunately she's fairly young and junior so doesn't have the confidence to 'kick up a fuss' like I perhaps would in a similar position, and I seem to keep getting the brunt when I chase her on what's happening with it.
I'm now actually getting quite cross, as the £2k is actually causing her to be charged overdraft fees on her account and quite frankly I find the whole thing disgusting given her employees know that she's not on the largest salary and it's quite a considerable amount of money (2 months mortgage).
Can someone suggest what a) she should do? b) is there anything I can do to help? It's never happened to me before as being quite senior in finance departments I can normally get about expense issues quite easily.
Naturally she ran up pre-agreed expenses on her travels to which met the usual company rules on personal expenses and is owed in total somewhere up to £2k (they actually made her front up the flights herself too!).
On return however, the company has still not set her up on the employee expense system (managed apparently out of the Caribbean) and therefore haven't allowed her to submit her expenses. Still being paid her normal salary, she's asked and chased various managers to get it sorted but nothing has materialised.
Unfortunately she's fairly young and junior so doesn't have the confidence to 'kick up a fuss' like I perhaps would in a similar position, and I seem to keep getting the brunt when I chase her on what's happening with it.
I'm now actually getting quite cross, as the £2k is actually causing her to be charged overdraft fees on her account and quite frankly I find the whole thing disgusting given her employees know that she's not on the largest salary and it's quite a considerable amount of money (2 months mortgage).
Can someone suggest what a) she should do? b) is there anything I can do to help? It's never happened to me before as being quite senior in finance departments I can normally get about expense issues quite easily.
Thanks for the responses.
These were my responses to her, but it seems to have gone past that - her line manager is based in NA and is sending the odd email and phone call chase between other things.
She sits next to the director of her department and even he seems to lack any traction on it - I suspect because she's not using enough forceful/convincing language with her requests and not holding people to account on their promises to do it. Instead she seems to save her venom for when I nag at her.
I've told her to get an actual person/contact in this mystery Caribbean office and their personal telephone number (no doubt they'll have it on an email signature) and she should just hammer the phone every afternoon and they'll soon get tired and just do the damn thing.
I'm worried (with my accountant's hat on) that the receipts she's been carrying since August are now starting to fade - last thing she needs is it being declined because the receipts aren't legible!
These were my responses to her, but it seems to have gone past that - her line manager is based in NA and is sending the odd email and phone call chase between other things.
She sits next to the director of her department and even he seems to lack any traction on it - I suspect because she's not using enough forceful/convincing language with her requests and not holding people to account on their promises to do it. Instead she seems to save her venom for when I nag at her.
I've told her to get an actual person/contact in this mystery Caribbean office and their personal telephone number (no doubt they'll have it on an email signature) and she should just hammer the phone every afternoon and they'll soon get tired and just do the damn thing.
I'm worried (with my accountant's hat on) that the receipts she's been carrying since August are now starting to fade - last thing she needs is it being declined because the receipts aren't legible!
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