Work IT problems stopping me working

[FMOB]

Well I find myself in an odd situation, working from home at the moment and laptop has been slowly dying, corporate IT are aware and have managed to drag it out for a couple of months of try this and that, etc.

About a month ago they agreed to a replacement but have made no progress and the laptop is now un-useable.

I have plenty to do and not having a working laptop is a major block to any progress so can I now say the laptop is dead, corporate IT still haven't resolved the issue after 2 months+, I am available for work and do my own stuff until they resolve it?

The solution I want is to get back on with things but the situation has now become ridiculous, even if I was in the office I would still be stuck.

[FMOB]

bhstewie said:

Escalate it through your line manager.

If I had a member of staff claiming they were literally unable to work I'd be doing all I could to ensure that IT either got the existing laptop working or getting it replaced.

Yup, my manager is aware, his director aware and everyone knows the IT dept is useless.

[FMOB]

It isn't a shortage of money, they just can't get their arses in gear.