Tag Monaco Disaster

[gfurmidge]

Hi all

Am after a bit of advice.

Basically, somehow the crown of my Tag Heuer Monaco seems to have "snapped" off

The watch has now stopped.

I have had it for about 6 months, so it is still covered under warranty - but I was wondering if anyone knew if:

1) The repair would be covered under warranty
2) If not - any idea how much it would cost to replace?

Any advice / help would be gratefully received

Thanks

[gfurmidge]

I took it to the dealer yesterday - they said it would have to be sent to Tag for assessment - and I might not see it until the end of June

They couldn't tell me if it would be covered, but did suggest that if Tag opened it up to work out what happened they would more than likely service it as well - would I be charged for this?

I have had the watch since the end of November 2007 - so i would be extremely surprised if i needed a service

The watch was a present from my wife, so there is no specific insurance on it, so i can getting more and more worried as to the total cost of fixing it (especially if the service is carried out)

I haven't worked out how it happened - my only hypothesis is that it caught on the edge of my jeans pocket when I was fishing for keys, or change ( I wear it on my right wrist, so the crown would be facing "up" if that makes sense)

I cant see Tag finding a manufacturing flaw....