Rolex Service

Author
Discussion

jeeptj

Original Poster:

15 posts

206 months

Friday 14th August 2009
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I'm forever hearing stories about people sending their Rolex off for a service and it coming back like new. Well this has never happened to me! My Submariner came back last time in exactly the condition it was sent in. I only hope it was serviced. This time I asked for it to be serviced and whether a few scratches could be polished out, simple enough. I was told this would mean a refurbish and a quote would be forthcoming. Well today it arrived 2,600 GBP. This consisted of a replacement of everything except the case and movement pretty much! So all I can say is that refurbishment means replacement and true craftmanship has gone out of the window.
Well I'm only going to pay 265 GBP for a service and then will think about taking the watch to an independant to see what they can do! In the meantime I will fall back on the trusty Omega, Tag and Citizen Diver but as a gesture for the moment am content with my G-Shock, that will take everything I can throw at it and tell better time!

jeeptj

Original Poster:

15 posts

206 months

Monday 31st August 2009
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No its not been damaged or had water ingress, I rejected their kind offer and they are just going to service it. I took my wifes gold/stainless datejust my TAG and the rolex Sub gold/steel all in for a service and asked if it would be polished as I would like it to come back like new with the few scratches removed. Whether the dealer thought I had more money than sense I don't know but I was quoted for loads of new cosmetic bits including a new bracelet at 1400 quid.
I'm going to be really interested to see how its comes back, so its 270 for the service and I was told a new crown was required on all subs so thats another 38 quid.
I just don't feel that I'm getting the true picture here though and someone, Rolex or the dealer is desperate for a bit of profit.

jeeptj

Original Poster:

15 posts

206 months

Tuesday 1st September 2009
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Ditto, I would be very interested in getting details, pm me if possible.
I've had this Sub a while now and it would be good to see it back to its best.
Cheers