Sky Plus

[croggers]

Sorry if this is in the wrong place, please move if it is.

My wife and I have Sky Plus. We have had it for over a year now and all was great. A wee while back, they contacted us informing us the guarantee on the box was expired and wanted to know if we wanted to take out another one. We declined.

In the past couple days, it's been on the blink. We have various things on record, which have failed a few times for no reason. It said no signal, but I was watching one checking to see if it was recording and it was fine. If it does record, it then won't let us play them.

Today, our box totally messed up and would not come up with anything on the screen for over an hour and we had to watch boring terrestial. Now, has anyone else had this problem and what did they do?

I am asking before I give Sky a ring to see have some ammo if possible to help the situation.

Croggers

[croggers]

Dover Nige said:

Mine did this today too.

Does your surname begin with B or near to B in the alphabet? Do you live anywhere near Kent?

I've left mine unplugged for the last half an hour and will be switching it on again in a tick. Hopefully that'll cure it.

I'm convinced Sky send stuff to the digiboxes to screw them up if you've no insurance (and no, I don't believe in aliens or any other conspiracy theories!).

Shockingly my surname begins with an A and I live not a million miles from Dover.

[croggers]

Soovy said:

So they offered you a warranty, which you declined. Then the box has broken.

On what basis do you think they have any liability?

I understand the non warranty part, but I'm paying for a service of being able to Record and pause the TV, which I cannot use.

[croggers]

Thanks guys, I shall have a ponder on Virgin site and see what offers they got, that maybe the way to go. Shall see what happens I suppose.

[croggers]

Dover Nige said:

croggers said:

Dover Nige said:

Mine did this today too.

Does your surname begin with B or near to B in the alphabet? Do you live anywhere near Kent?

I've left mine unplugged for the last half an hour and will be switching it on again in a tick. Hopefully that'll cure it.

I'm convinced Sky send stuff to the digiboxes to screw them up if you've no insurance (and no, I don't believe in aliens or any other conspiracy theories!).

Shockingly my surname begins with an A and I live not a million miles from Dover.

I wonder if I'm on to something here....?

• Tinfoil hat on & not answering the door when the unmarked van pulls up outside**

I never took the tinfoil hat off. Wise.

[croggers]

Virgin are not in my area, so no TV from them. Darn it, they got some good deals as well. All seems fine for the time being, but for how long is the question.