United passenger forcibly removed from overbooked flight..
Discussion
United Airlines said:
“Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologise for the overbook situation.”
Clearly United have a different interpretation of volunteer! http://www.telegraph.co.uk/news/2017/04/10/shock-m...
Not sure I'd fancy flying with them after seeing this.. I'm sure they could have found volunteers to skip the flight if they'd paid enough - and why did they not resolve this overbooking at the check-in ?
United have fked this up not by trying to deplane the passenger and his wife, but in their cack handed PR response.
In return the Twitter train has long since sailed and the US networks' evening news will all be carrying a clip of a disorientated doctor with a bloodied face stood at the rear of a United plane repeating "I want to go home.. I want to go home" .. a victory for corporate America and US law enforcement
In return the Twitter train has long since sailed and the US networks' evening news will all be carrying a clip of a disorientated doctor with a bloodied face stood at the rear of a United plane repeating "I want to go home.. I want to go home" .. a victory for corporate America and US law enforcement
El stovey said:
Of course it's not fair, but once the mistakes been made, someone has to leave.
I find it hard to believe the 4th largest US airline with revenues of $36bn couldn't find any way to move four members of staff without 'denying boarding' a passenger already on the aircraft. Gassing Station | News, Politics & Economics | Top of Page | What's New | My Stuff