Nationwide flexaccount scam?

Nationwide flexaccount scam?

Author
Discussion

condor

Original Poster:

8,837 posts

249 months

Monday 15th May 2017
quotequote all
Hi all
Just been sent a 'your Nationwide statement is ready to view' type email.
However, it also added that fees had been applied to my account - which, of course, their shouldn't have been. It looked exactly like a nationwide email should look - with postcode added at top of letter ( as they said they would do to make you feel it's genuine) and addressed to me by name. It looked so genuine - that I accessed my own account via the nationwide.co.uk website to check on my accounts ( didn't use the link in the e.mail and everything looks fine.
Have forwarded to their fraud hotline which is phishing@nationwide.co.uk
I had previously tried fraud @nationwide .co.uk which I would have thought would have been a lot more obvious.
Don't know if this is part of the big computer hack saga - but a heads up in case anyone else receives one.

condor

Original Poster:

8,837 posts

249 months

Monday 15th May 2017
quotequote all
Nationwide have sent me one each month that I've had my current account with them - it's online banking only.

condor

Original Poster:

8,837 posts

249 months

Tuesday 16th May 2017
quotequote all
I've also had an email from them apologising for their mistake.
I'm glad that it was an error on their part rather than a hacking incident.