HSBC Business call centre excessive wait time.

HSBC Business call centre excessive wait time.

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So

Original Poster:

26,304 posts

223 months

Thursday 24th May 2018
quotequote all

Last night I was on hold for 1hr 40min before becoming bored and giving up.

I am on hold now and have been for 20 minutes.

Anyone else having the same issues?

So

Original Poster:

26,304 posts

223 months

Friday 25th May 2018
quotequote all
Jellyfishfields said:
Not been so impressed with this lot lately, thinking about a switch but not sure if I'd see improvement or if they're all the same.

But, in answer to your question, I called them yesterday and got straight through.
Just your luck at the time I guess?
We are road testing Barclays. So far not a happy experience and the account is not even open yet.