Virgin Media excessive cancelation charge
Discussion
Been a Virgin Media customer for over 9 years and now moving home at the end of the month. Sadly, no fibre optic broadband in the area or even standard Virgin coverage.
They want to charge me £190.00 (!!) to come out of my contract. Even though I'd happily stay with them if they could offer me the service. Quite a bizarre stance seeing as they'll no doubt cover the area in the future, talk about burning bridges!
I currently have 2 promotional discounts saving £28.00 a month which expire on the 11th August. Does anyone know if this upcoming increase allows me to cancel under the 30 day rule, without incurring me paying their exorbitant fee? I can't really find anything concrete that suggests promotional discounts are covered under this rule?
They want to charge me £190.00 (!!) to come out of my contract. Even though I'd happily stay with them if they could offer me the service. Quite a bizarre stance seeing as they'll no doubt cover the area in the future, talk about burning bridges!
I currently have 2 promotional discounts saving £28.00 a month which expire on the 11th August. Does anyone know if this upcoming increase allows me to cancel under the 30 day rule, without incurring me paying their exorbitant fee? I can't really find anything concrete that suggests promotional discounts are covered under this rule?
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