Dishwasher Won't Drain - Pump? Also SOGA

Dishwasher Won't Drain - Pump? Also SOGA

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Dan_1981

Original Poster:

17,395 posts

199 months

Sunday 23rd July 2017
quotequote all
So couple of issues.

1: Our dishwasher is refusing to drain. It;s a Zanussi ZDT2100FA - integrated. It's in a new build house, we've been here 13 months.

Dish washer goes on probably once every couple of days.

Yesterday it stopped draining. Water just sits in the bottom.

Checked the filter and it's clear. Water just doesn't drain. Had the drain pipe off and nothing in it.

However if you then put the machine on with the drain pipe at ground level water runs through it perfectly, which leads me to think it's the pump as when the pipe is connected to the waste it's not at ground level.

Sound like the pump?


2: The machine has got a one year warranty, which expired 6th June, where do I stand on a repair, as I think less than 200 washes is taking the piss a little bit on a new item.

Cheers!




Dan_1981

Original Poster:

17,395 posts

199 months

Sunday 23rd July 2017
quotequote all
Yeah - the issue appears to be that it came via the developer rather than from Currys or John Lewis or whatever.

Cappo - nope can't prove it's not been on three times a day.

However should we just accept that an item has a lifespan of 13 months?

If it was 5 or even three years old I'd be happy to say ah well one of those things and as you say buy another.

But 13 months before failure? That doesn't seem fit for purpose to me, and if legislation exists to protect a consumer, why shouldn't the consumer take advantage of the protection offered by it?

Dan_1981

Original Poster:

17,395 posts

199 months

Sunday 23rd July 2017
quotequote all
Yeah the drain in the machine is clear, checked that.

Pipe when connected machine to stand pipe and nothing drains.

Disconnect from stand pipe, leave connected to machine and lay pipe at ground level and it drains fine.