BT broadband down, is this wiring correct?

BT broadband down, is this wiring correct?

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Origin Unknown

Original Poster:

2,297 posts

170 months

Wednesday 22nd November 2017
quotequote all
Box is a bt open reach double box, RJ9 above RJ11.

Black cable feeding the box, blue connected to B and white with blue connected to A. Orange and white with orange not connected to anything.

Another cable in box that I believe goes off to slave box. Blue into 2, orange into 3 and white with blue into 10. There is a white with orange that looks like to did connect once upon a time but is unconnected right now.

If anyone can make sense of the above and validate, I would be immensely grateful. Will try and upload a pic, not straight forward on a phone

Origin Unknown

Original Poster:

2,297 posts

170 months

Wednesday 22nd November 2017
quotequote all

Origin Unknown

Original Poster:

2,297 posts

170 months

Wednesday 22nd November 2017
quotequote all
Thanks for looking. This house has BT boxes in every room bar the bathrooms. I know the previous owner had two lines in the office, I have no idea which one this is connected to.

I’ll wait for a BT engineer to come out now as I have no idea what I’m looking at. I know nothing about telephone lines.