New neff induction not working properly?

[m3jappa]

Before i go through the potential fun and games of 'have you turned it on, have you pressed the home button, have you got a pan on it' type questions when i phone neff i wondered if anyone on here may know whats wrong with the hob.

Its a new model so info is non existent
http://www.neff-home.com/uk/productlist/hobs/induc...

All turns on ok but the left 2 zones and the middle zone don't seem to work at all. It has a little tft display which shows a red bar which seems to get stuck at about 30% with no heat being produced.
The right two zones work perfectly with an audible noise when switched on, fast heat and the flex zone and heating features all work effortlessly.

I can't seem to find a setting which would stop the others from working but maybe I'm missing something. Its not overloaded or anything like that as even a frying pan on the lowest setting doesn't come on. All correct cookware as well.

Along with a new washing machine which doesn't work I'm starting to wonder if someone is remotely winding me up

[m3jappa]

[redacted]

[m3jappa]

All sorted now! thanks for the advice. Links were found in the terminal box and itself working.

No silly phone calls and hopefully no more silly mistakes on my behalf