How do you deal with really rude builder?
Discussion
I've had my roof done over the last 2 days and this guy is like ' trust me' 'on my kids life' etc which to be fair set alarm bells ringing but (rightly or wrongly) his review on checkatrade and ALL other review website stacked up and said how polite and good he was. I decided to go with the reviews rather than my gut instinct....
He made loads of rude little comments like 'Look you're an intelligent guy no? It's common sense' in that real patronising way when I asked him a couple of questions.
Then they finished the job, went up to the loft a couple of hours later and noticed it dripping a bit. Called him back to be told that he was tired and basically really had a p
s off attitude towards me.
I never get tradespeople- I pay in good faith (in this case £950) and get treated like crap if I dare question something going wrong. In fact even on the job the guy just shows very little respect.
I'm not a particular large fella and always wonder if I was built like a tank whether they'd have the same attitude? Who knows.
Either way he is coming back today to have a look at it, but I just know he'll be FULL of attitude and a part of me just wants to answer back- should I? I'm sure they know you depend on them to rectify and job and won't have the guts to tell them what's what.
Just can't believe you've got to think the above just when you're employing someone for a day's work.... I'd never even think of speaking to my customers like that, and I do get some lip from them!
He made loads of rude little comments like 'Look you're an intelligent guy no? It's common sense' in that real patronising way when I asked him a couple of questions.
Then they finished the job, went up to the loft a couple of hours later and noticed it dripping a bit. Called him back to be told that he was tired and basically really had a p
s off attitude towards me.I never get tradespeople- I pay in good faith (in this case £950) and get treated like crap if I dare question something going wrong. In fact even on the job the guy just shows very little respect.
I'm not a particular large fella and always wonder if I was built like a tank whether they'd have the same attitude? Who knows.
Either way he is coming back today to have a look at it, but I just know he'll be FULL of attitude and a part of me just wants to answer back- should I? I'm sure they know you depend on them to rectify and job and won't have the guts to tell them what's what.
Just can't believe you've got to think the above just when you're employing someone for a day's work.... I'd never even think of speaking to my customers like that, and I do get some lip from them!
He's been this am, rectified it (although obviously time will tell if it's really fixed it) but the attitude stunk.
I told him about his lack of respect but he just wouldn't have it, telling me I'm getting too much into it.
Just a wind up merchant but if my roof is now fixed it's best just to leave alone. I envy people who know tradesmen they can trust, it's got to be worth its weight in gold!
I told him about his lack of respect but he just wouldn't have it, telling me I'm getting too much into it.
Just a wind up merchant but if my roof is now fixed it's best just to leave alone. I envy people who know tradesmen they can trust, it's got to be worth its weight in gold!
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