House insurance - what's the point?

House insurance - what's the point?

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Huntsman

Original Poster:

8,083 posts

251 months

Tuesday 6th April 2010
quotequote all
I've been paying house insurance for 13 years, never made a claim.

Now it seems we've got a leaking hot water pipe under the bathroom floor, wood floor with tiles on top.

So I called the insurance company to make a claim, apparently its not covered. Burst pipes are not covered. The damage to the house caused by flooding is covered, but the plumbing, investigation, and work to access the leak is not covered.

Whats the point of that? In this particular case its of no use to me as a policy.

They can take their nodding dog and shove it somewhere come renewal time.

Huntsman

Original Poster:

8,083 posts

251 months

Tuesday 6th April 2010
quotequote all
sleep envy said:
as always check what the policy covers before you pay the premium
Yes, I quite agree, in that respect I only have myself to blame.

The bit that narks me, is the continual struggle to win the business, be profitable, gain market share, preys on the unwary (let's face it, most of the nation) and provides us with a service that is not really what we want at all.

Bring back true co-operatives, afterall, the notion of insurance started exactly that way with ship owners several hundred years ago.

I've concluded that I'll pay the absolute minimum for insurance that will satisfy the mortgage company and accept that when something goes wrong I am on my own to sort it out.

Huntsman

Original Poster:

8,083 posts

251 months

Tuesday 6th April 2010
quotequote all
JustinP1 said:
I think you misunderstand what the policy is for.

The insurance policy covers you for *damage* to your buildings. That is what they are doing.

That insurance does not write you out a cheque to find and fix whatever problem it was in your house which caused it.

You can actually get insurance for that though. British Gas among others do it, and I have it free with my Natwest bank account.
Valid point I guess, interestingly my mum has such cover with British Gas and she says they have been brilliant.

On the plus side, after a bit of swearing and messing about, I got access, fixed the leak, once its all dried up there wont be any lasting damage.

Huntsman

Original Poster:

8,083 posts

251 months

Wednesday 7th April 2010
quotequote all
Rags said:
poo at Paul's said:
Huntsman said:
I've been paying house insurance for 13 years, never made a claim.

Now it seems we've got a leaking hot water pipe under the bathroom floor, wood floor with tiles on top.

So I called the insurance company to make a claim, apparently its not covered. Burst pipes are not covered. The damage to the house caused by flooding is covered, but the plumbing, investigation, and work to access the leak is not covered.

Whats the point of that? In this particular case its of no use to me as a policy.

They can take their nodding dog and shove it somewhere come renewal time.
Sorry to hear about your problem. I presume you have sorted it, but on the off chnace you haven't, you may well find it easier to go in from underneath, ie take a bit fo the downstairs ceiling out. Usually cheaper and easier than disturbing your tiles upstairs.

Good Luck with it!
'poo at pauls'

Your forum name made me laugh!
Indeed, Poo at Paul's makes me chuckle, Mrs Huntsman cant stand that advert, we live in a bungalow, so going in from under the floor would be some epic feat! Its all sorted now.