Flight delay compensation
Discussion
Yes I know it's compensation, yes I know it's anti PH, but after the lack of customer care yesterday I want it...
Flew home from Dublin to Manchester last night. Flight delayed as crew out of position by around 4.5 hours. Flight actually delayed as Aer Lingus were a shower of s
t, and made no preparation at all. At the airport they had no idea, and certainly did not keep the customers informed or indeed put a representative in place to supply drink vouchers etc.
My understanding is that as the flight was not directly impacted by weather, flight delay compensation is payable.
The flight ended up landing after the last train had left to my home town. My options were 5 hours on an airport bench, a hotel (not many of them left and many £), or a taxi home, which cost £163. Anyone have any idea whether this is reclaimable as an expense? I mitigated the cost as far as I could, but ultimately there was no-one from the airline to be seen to ask....
Flew home from Dublin to Manchester last night. Flight delayed as crew out of position by around 4.5 hours. Flight actually delayed as Aer Lingus were a shower of s
t, and made no preparation at all. At the airport they had no idea, and certainly did not keep the customers informed or indeed put a representative in place to supply drink vouchers etc.My understanding is that as the flight was not directly impacted by weather, flight delay compensation is payable.
The flight ended up landing after the last train had left to my home town. My options were 5 hours on an airport bench, a hotel (not many of them left and many £), or a taxi home, which cost £163. Anyone have any idea whether this is reclaimable as an expense? I mitigated the cost as far as I could, but ultimately there was no-one from the airline to be seen to ask....
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