Sold i-phone on ebay .....well I thought I did

[Warnie]

I sold my daughters I-phone 4 on ebay for her a week ago. It sold for a decent amount but she has looked after it hardly a scratch, and it is unlocked as she has been using it this way for a while now after getting it done.

Buyer has just sent me an email saying he has taken it to 2 apple shops. The 1st one has told him it's not unlocked, so he then takes it the other one who tells him it is unlocked but only temporarily because it was reported as a stolen phone!

Now he wants his money back and for me to pay postage, yet obviously I know it's not stolen and I also know it's unlocked as she has been using it that way for over a year now. I don't sell much on ebay, and I know why now, but can anyone give me any advice on this? My daughter has already spent the money and I don't want any negative feed back, but surely this guy is trying it on? I think he either has changed his mind or realized he's paid over the odds for it (£117)

[Warnie]

Dave^ said:

Just make sure he doesn't send you a different phone back... ie, a nicked, locked one for instance...

Did you make a note of the imei number?

PS - I fking loathe eBay (for selling).

eta - too slow...

No serial or imei number, not selling on there much means I'm pretty naïve, unfortunately. I've not told my daughter yet but from what I can gather ebay only back the buyers in these cases?

This is his message:

Hi I have checked with 2 different phone shops and one told me that your phone was not unlocked and the other said that it is unlocked but temporarily because it was reported as a stolen phone. I am not going to be using a stolen phone so can you refund my money and give me your address to return your phone. I thought I should email you on here before take it to ebay or even give you a negative review.

[Warnie]

KrazyIvan said:

EBay will side with the buyer and one way or another you are about to end up out of pocket.

Case in point.

I sold an iPhone on eBay ( you know where this is going) mint condition, buyer says he wants it to replace his daughter's as he dropped it and cracked the screen, he'd bought a replacement earlier but daughter was not happy as it felt "rough" . 2 weeks later he opened a dispute, screen was chipped and cracked, silver bezel around the outside was bent. EBay sided with him and refunded him before I had the phone back. When I got it back low and behold it is my phone, but not with my genuine Apple screen. Informed eBay, they couldn't have cared less.

Christ! It's frightening how little back up sellers have, it's a wonder anyone sells on there at all. So it looks as though I need to cut my losses and prey he sends my original phone back? Surely though he would have to give ebay proof of the phone being stolen though?