Insurance ombudsman?
Discussion
Thanks KT, I'll look into it.
I have an issue regarding a claim which wasn't my fault (A young guy came through a give way and T-boned me). It was a big one, and ripped the front suspension, with the wheel and drive shaft clean out.
My wife and I have two full policies with them for years now, and never made a claim untill recently. So I think we are good clients.
It's nearly four years now, and still not settled.
They've given me a lawyer, and left it up to me to go backwards and forwards to court to get my claim settled.
I think considering I have a full policey, it's up to them to claim from the other party?
Then, on top of all that, I caught the front wing of a VW Polo last year, while parking in a narrow street with my Navarra. Nothing much, just a small dent, no one about, so I left a note on the car with my phone number.
The young lady who's car it was called that evening, so I dropped by, and gave her my insurance details.
I considered just paying for the small repair, as it was only about 2 or 300 euro's worth, but I thought hey, that's why I have insurance right?
They've increased my anual fee by over 400 euro!
Am I right, or wrong, to be not impressed?
They repaired my truck (Which I've now sold, and bought another (crappy repair)) but I'm still out of pocket by about 4K for hire car, and other expenses. It's my work truck, I'm autonimo, and didn't get it back for three months, during the hieght of the season.
Sorry for the windge! Or should I forget it, and get on with my life?
I have an issue regarding a claim which wasn't my fault (A young guy came through a give way and T-boned me). It was a big one, and ripped the front suspension, with the wheel and drive shaft clean out.
My wife and I have two full policies with them for years now, and never made a claim untill recently. So I think we are good clients.
It's nearly four years now, and still not settled.
They've given me a lawyer, and left it up to me to go backwards and forwards to court to get my claim settled.
I think considering I have a full policey, it's up to them to claim from the other party?
Then, on top of all that, I caught the front wing of a VW Polo last year, while parking in a narrow street with my Navarra. Nothing much, just a small dent, no one about, so I left a note on the car with my phone number.
The young lady who's car it was called that evening, so I dropped by, and gave her my insurance details.
I considered just paying for the small repair, as it was only about 2 or 300 euro's worth, but I thought hey, that's why I have insurance right?
They've increased my anual fee by over 400 euro!
Am I right, or wrong, to be not impressed?
They repaired my truck (Which I've now sold, and bought another (crappy repair)) but I'm still out of pocket by about 4K for hire car, and other expenses. It's my work truck, I'm autonimo, and didn't get it back for three months, during the hieght of the season.
Sorry for the windge! Or should I forget it, and get on with my life?
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