A (minor) tale of woe

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JonnyO

Original Poster:

237 posts

201 months

Thursday 15th March 2012
quotequote all
My previous car was written off by a bus driver and SWMBO insisted that she would like a return to a small MPV. A cheap economical family wagon was fine by me so I sourced a 2004 Ford C-Max 1.6 tdci from a local Ford dealer. They wouldnt budge on price but said they would service, MOT it and do some minor fixes I wanted. There final offer was to fill it with diesel to secure the deal. I said I wanted to think about it and check with the missus so shook their hands and left.
I called them back the next day to accept the deal and went along today to collect it.
Well to start with the car wasn't day for me to collect and I was there for an our and a half waiting for them to get it valeted and tyres fitted. Just when I was about to leave they told me that the offer of the fuel was only if I had accepted the deal on the day. Never mind that I had called them at 9 am the following morning! They wouldn't budge on this knowing they had me over a barrel as I couldn't get home without the car. They wouldn't even do anything when I reminded them that I was looking to also get a Focus CC in a month or two and that I wouldn't be back to them if they reneged on this deal.
Ah well, it's just 30 says I and I departed. I parked the car up at home, left for work and came home this evening to let the missus take he first spin in it.
No more than a couple of miles down the road the car goes into 'limp home' mode with no power and won't go over 3000 revs.
Obviously I'm going to get the ca back to the dealer tomorrow but the likely candidate win this fault is the EGR valve on this engine and it often doesn't record a fault code and can be very intermittent. If they get funny about it how do I best tackle this and force them into a repair even if the fault does not reoccur tomorrow morning?

JonnyO

Original Poster:

237 posts

201 months

Thursday 15th March 2012
quotequote all
Am I entitled to get a courtesy car whilst it's in for repair and how do I tackle an intermittent fault with them? All assuming the car isn't rejected which may happen I suppose...

JonnyO

Original Poster:

237 posts

201 months

Thursday 15th March 2012
quotequote all
Thanks. Not going to lose my rag about it, it's just a car and I know the law is on my side. I just don't want to inconvenienced by repeated trips to the dealer or being without a car for any length of time.
Not sure how anyone could say the car is a dog from what I've said so far? It's very clean and tidy with good history that happens to have a fault. Could happen to any?

JonnyO

Original Poster:

237 posts

201 months

Thursday 15th March 2012
quotequote all
m44kts said:
Ask for a tank of fuel for the inconvenience too, just to be cheeky.
Ha ha! I like it! May just well do that!