Toyota: Am I being ripped off by dealer?

Toyota: Am I being ripped off by dealer?

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Discussion

Derek Noakes

Original Poster:

8 posts

145 months

Saturday 14th April 2012
quotequote all
Hi, first post here! I own a Toyota AYGO that has done about 20000 miles, went in to have an MOT/Service yesterday (at my local Toyota dealer), and i've had a phone call stating that BOTH rear wheel bearings have failed (noisy) and i'll need to have both hubs replaced as they can't just replace the bearings. This will cost £500+ apparently. Am I being had? I don't know how BOTH bearings could possibly go, let alone the one! Appreciate any help/advice. Cheers

Derek Noakes

Original Poster:

8 posts

145 months

Saturday 14th April 2012
quotequote all
what about the fact that both bearings have gone and the car has done less than 20000 miles? isn't that a bit...odd?

Derek Noakes

Original Poster:

8 posts

145 months

Saturday 14th April 2012
quotequote all
Mr Happy said:
As for the bearings going in 20k, depends on how the car has been used really - it may also be that one bearing has gone, but they want to replace both to be on the safe side.
mainly motorway driving...you reckon this could be the cause? frown

Derek Noakes

Original Poster:

8 posts

145 months

Saturday 14th April 2012
quotequote all
looking at the document - it says i've failed due to the wheels feeling 'rough' when spun - i've read elsewhere that this would usually be an advisory...my car makes absolutely no noise from the bearings when driving it...it's quiet as anything...

Derek Noakes

Original Poster:

8 posts

145 months

Thursday 19th April 2012
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i'll give you all an update...took it for a test elsewhere, and nothing wrong with the bearings...apparently though the front anti-roll bar linkage rubber mounting has deteriorated which will need to be replaced...so it failed for a completely different reason this time banghead

Edited by Derek Noakes on Thursday 19th April 14:54

Derek Noakes

Original Poster:

8 posts

145 months

Thursday 19th April 2012
quotequote all
FoundOnRoadside said:
Makes me wonder why you bought an Aygo for "mainly motorway driving". You couldn't have picked a worse car for the job, except maybe one of those Malaysian wheelie-bins (i10, Agila and suchlike).

Or is it just me who thinks flogging along in a crisp bag powered by a hairdrier engine, being blown about by trucks isn't fun on the motorway?
perhaps 'mainly motorway driving' was exaggerating a bit - because I do actually live in a city, it's cheap to insure, and it was was more or less the cheapest new car on the market at the time and it has some toys like electric windows, air con etc - plus it's a Toyota so I assumed it was reliable also...

... not sure why I have to answer to you anyway? you sound like a total tt - surely the point here is that i've taken the car to two different garages, and it's been diagnosed with two completely different problems...

Derek Noakes

Original Poster:

8 posts

145 months

Thursday 19th April 2012
quotequote all
Krikkit said:
That's not so bad, drop links are only £9/each from carparts4less. 20 minutes to fit, bob's your mother's brother!
interesting...because they quoted me £105 to do it including the labour...they said it'll take about 2 hrs...

Derek Noakes

Original Poster:

8 posts

145 months

Thursday 19th April 2012
quotequote all
FoundOnRoadside said:
Well, you posted in a public forum, and asked for opinions. My opinion is you bought the wrong car for your needs, and now it's broken. A few people have agreed with my opinion.

For the £8k or whatever you paid, you could have bought a proper car that wouldn't have worn out within 20k. A 2 or 3 year old Fiesta/207/Clio would be about the same price, and are made out of proven parts and regularly see 80-100k before needing major repairs like clutches and bearings.

All that said, yes it's crap that you got a duff diagnosis from the Toyota dealer, I agree. Take it to an independent, get the ARB links done and see if that cures the problem. They'll likely need done anyway. If the noises are still there, then it's bearings time, probably at half the price Toyota were quoting.
I don't recall asking for opinions on my choice of car? Perhaps i'm suffering from memory loss, could you show me when I asked that? I was asking as to whether the dealer was trying get me to cough up for repairs that I didn't need (which it looks like they did), and whether bearing damage on a car with that mileage sounded odd at all. I didn't want a 2 or 3 year old Renault or Citroen (odd idea of a 'proper car', IMO) - besides the insurance would be a lot higher...use your brain and read next time wink Cheers for the advice BTW.

Edited by Derek Noakes on Thursday 19th April 18:27