F type pedestrian airbag

F type pedestrian airbag

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Discussion

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all
Has any one else had this issue?
Need help!!!
I have a jaguar f type which is 14 months old and has 13k miles on it.
Recently i was driving down a local road around 15mph and the bonnet airbag deployed.
I had the car recovered to jaguar and after much debating they are making me pay 2500 pounds to repair it. After complaining to customer services there response is:
There checks on the internal computer state i went over a bump on the right hand side of my car and that set it off.
After much research the jaguar website states, "if the car makes contact with a pedestrian our industry leading pedestrian contact sensing system is designed to automatically raise the bonnet to help cushion a potential impact"
Correct me if i am wrong but that reads to me if the front bumper makes contact with a person then it will deploy not if you go over a pot hole or speed bump.
Based on jaguar lookers response that would mean every time i go into a pot hole ill be 2500 out of pocket each time.
Jaguar found no damage to bumper or bonnet, just scuffs on the spoiler lip attached to bumper.
What can i do as its unfair i am having to pay for this???any advice would be helpful

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all
They haven't stated it was a pot hole they have said pot hole or speed bump.
But even if i take that into context the speed limit on the road is 20 mph and the airbags set off at 15mph, that' still isn't right.
The air bag is only to deploy with contact to a pedestrian not if you hit a pot hole or over a hump. Correct?

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all
saaby93 said:
f there isnt and this is just a one off - why wouldnt they sort it out FOC? customer goodwill etc
Agreed but they aren't moving on it hence i want some advice on what to do

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all
No one confirmed anything. No damage was found to my car except some scuffs on the underside.

Ftypej

Original Poster:

6 posts

85 months

Thursday 13th April 2017
quotequote all
saaby93 said:
https://www.jaguarforums.com/forum/xk-xkr-x150-33/...

otherforum said:
The description of the PPS (Pedestrian Protection System) includes the following:

The system will always deploy where the control module determines a pedestrian impact. The system minimizes deployment for other impacts that are similar to pedestrian impact, such as traffic cones.

The manufacturer is clearly acknowledging that deployment will occur in situations other than impacting a pedestrian.
Has anyone found where the system has saved a pedestrian?

Edited by saaby93 on Thursday 13th April 19:12
Even if you hit a traffic cone some damage has to be visible, no? Even surface scratches?