DVLA not sent tax notification

[sky2010]

Here goes long story..... brought out car from honda last Sept payed for 6 months tax. Been waiting for a reminder thought it had come thru but no its a letter to say we have been driving untaxed car!!!
We have had no reminders went to tax it the day I got this letter but look thru paper work no logbook! Call the garage he said do you have a green slip of paper NO. He reckons all has been done properly his end! To tax the car garage gave me logbook number but I'm so worried we are going to get a hefty fine!! Please help.

[sky2010]

I have taxed the car now with logbook number that dealer gave me but what I don't understand is how we never got logbook or renewal letter.

[sky2010]

Also letter was saying about a sorn car and we could get up to £1000 fine! Scaring the life out of me!

[sky2010]

Tbh never even thought about loogbook until this letter came they I'm hoping we pay for the months we owe! Really can't afford a hefty fine also hoping DVLA will look and see no reminder was sent!

[sky2010]

Yes I should of realised my car tax was due and yes next time I will set a reminder and yes a full lengthy letter has been sent to DVLA explaining the whole situation! I'm annoyed with myself and DVLA tbh .

[sky2010]

Im so.upset with myself never ever done this before just want to pay for the months we owe and put it behind me

[sky2010]

Spoken to my dad about this today and it was taxed by the dealer when we bought it we requested 6 months is possible the dealer has reminder sent back to them instead of us??? Going round in circles trying to work out what went wrong ?

Edited by sky2010 on Monday 29th May 15:27

[sky2010]

I also couldn't work out how dealer know that information also

[sky2010]

F355GTS said:

I'm a bit confused how the supplying dealer has the new V5C number, is that info now available as part of an HPI these days?

Yes like to know this to

[sky2010]

Thank you and thanks for correcting my English 😊

[sky2010]

Always one!!!

[sky2010]

Stormfly1985 said:

sky2010 said:

Here goes long story..... brought out car from honda last Sept payed for 6 months tax. Been waiting for a reminder thought it had come thru but no its a letter to say we have been driving untaxed car!!!
We have had no reminders went to tax it the day I got this letter but look thru paper work no logbook! Call the garage he said do you have a green slip of paper NO. He reckons all has been done properly his end! To tax the car garage gave me logbook number but I'm so worried we are going to get a hefty fine!! Please help.

Where did you bring it to?

Sorry not sure I understand your question

[sky2010]

750turbo said:

OP - was the car pre reg or a Demo?

Just a thought, it may have been on a Manufacturer deal where they were not allowed to sell it for maybe 3 or 6 months? So they taxed it in their name, but when the renewal came through, they transferred the V5 to you?

We had this with the OT's last car, had a winge (I really should have noticed the missing V5) and the Dealer stumped up for another 6 months for us as goodwill.

No unfortunately

[sky2010]

The letter basically said we were caught on a camera driving a sorn car! Which carries a up to £1000 fine and form to fill in about when car was sorn.
Not filled in as it's not sorn with a letter explaining

[sky2010]

I sent the the straight back with my letter of appologie. And it did not state a actual fine price . Wish id copies the letter now

[sky2010]

I've written a letter explaining everything! Going crazy thinking about it tho!!!

[sky2010]

Dealer gave me a 11 digit number so I could tax the car as soon as I called about DVLA I recieved I'm so convinced it's the dealer! How do they have number still?

Edited by sky2010 on Monday 29th May 18:33

[sky2010]

Oh what from when we bought it? That means I've had eight months without tax no surely not! I remember paying for also have a receipt from garage for payment shame I can't upload photos

[sky2010]

Squishey said:

Firstly, find out how the dealer knows your V5C number (they may not have sent it to the DVLA or retained the new keeper supplement by mistake). Then get on the phone to the DVLA about the lack of logbook. As you haven't got the NK supplement you'll have to pay £25 for a new one.

Was it a new or used car you bought from the dealership?

Used CR V We bought

[sky2010]

I'm so worried I've had constant sick feeling and headache since the letter!