Bought used car, developed fault 1 day after. My options?

Bought used car, developed fault 1 day after. My options?

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jkay1

Original Poster:

13 posts

95 months

Tuesday 12th September 2017
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As the titel states, I purchased a 2010 bmw and everything was fine when I checked it, test drove it etc. Now picked the car up drove fine for a day and today a red warning light came one stating "Engine oil pressure too low. Engine damage possible. Stop Engine. It is not possible to continue your journey"

Contacted the dealer I bought it from said to take it to their garage and they wlll look at it.They ran a text and it displayed a fault 30C1 DME: Engine-oil pressure control, static


They did not have a clue what it was so have arrange the car to be towed to another garage who will look at it tomorrow and now I'm left without a car and the dealer would not listen to the fact I needed a car for work etc, asked them to arrange a courtesy car, they just weren't interested, actually he got very aggressive and started raising his voice..

Now where do I stand legally in this situation? The fault sounds very serious (unless someone has more knowledge about it on here) Can I reject the car and get a refund? What if they fix and the problem occurs again as it only lasted me 1 day!

Any help would be appreciated. Thanks in advance




jkay1

Original Poster:

13 posts

95 months

Tuesday 12th September 2017
quotequote all
njw1 said:
Stupid question but I have to ask; Does the car have any oil in it?
Yes it has oil in it, was showing full. Car also had an oil service before I picked it up.

Anyone know what causes low oil temp? Car also has an intermittent coolant smell coming form inside dunno if that's related to the oil problem or not.



jkay1

Original Poster:

13 posts

95 months

Thursday 21st September 2017
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Just an update (if anyones interested lol)

The car was taken back to the garage who apparently fixed it, they replaced the oil pressure switch. The car ran for about 3 days (about 150miles) then today the same problem has arisen.

So now back to the garage again tomorrow. Really don't know what to do about this now.


jkay1

Original Poster:

13 posts

95 months

Thursday 21st September 2017
quotequote all
Thanks for the replies. Will discuss my options with the dealer tomorrow as the fault seems to be big.

Could I request a refund for this? Or exchange

jkay1

Original Poster:

13 posts

95 months

Thursday 21st September 2017
quotequote all
daemon said:
Refund!

Major fault, bail. Get your money back. And Run
I would prefer a quick and easy refund but I get a feeling it’s not gonna be that easy, as used car dealers are not exactly the easiest to deal with when a problem arises.

So much for them being an “RAC approved” dealer to give consumers confidence and peace of mind when buying a used car.

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
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ZX10R NIN said:
You could go down that road or the dealer might offer you a three year comprehensive warranty which would help ease your concerns, see what the dealer has to say & take it from there.
They gave me the rac “platinum” warranty for 6 months but apparently it’s not worth the paper it’s wrtiten on.

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
northwest monkey said:
I'm guessing by the fault code and the symptoms, it's a 320i ?

If you can, return it to the dealer for a refund or an exchange. I had exactly the same fault as you & it can't be fixed - engine rebuild places will tell you it's either the oil pump, the crank or the pistons. Or all 3. One of the causes of it is to do with the "long-life" service schedules apparently from when the car was new or the other one is a little plastic chain guide that breaks up then blocks the oil flow. Either way, I couldn't find anyone that wanted to touch mine.

I'd be willing to bet it's had some additive thrown in the oil to thicken it up - Wynn's or something similar.

I hope your dealer is ok about it. Mine wasn't & it took 18 months and a lot of work to get a result through the courts. Don't let people on here tell you to just "take him to court" and expect to get your money back in a couple of days. It really isn't as simple as that.

I've done a thread on here but if you need some help just asksmile
It’s a 318i.

How long did you have your car before you found out it had a fault? And 18 months for a refund, ouch! The advice on the citizens advice bureau seem so simple that you have 30 days to reject and get a refund but obviously it’s not that simple then?

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
Well just been to the garage and he’s saying he will not be refunding and that I can quote all the legislations I want till I’m blue in the face, he has very deep pockets and will take very long for me to get money back.

He said he will try fix the problem again and then take it from there. Will give me nothing in writing about this also

What the heck do I do now?

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
Do I give them another chance to fix it? I can’t afford for it to go to court and take ages.

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
daemon said:
Very tough one. Keying C U N T into the bonnet of the cars on his forecourt some evening would hold a certain appeal, but assuming you dont want to do that, then you either go nuclear for a full on reject and push that through no matter how long it takes or hope he does get round to sorting it.

Did you take it on finance?
Paid cash after bloody saving up for a year. If I accept a repair again do I throw all legal rejection rights away?

jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
Trailhead said:
OP have you established from the previous owner whether the fault was present during their ownership?
Yep contacted him via WhatsApp. he read it and blocked me on WhatsApp so he’s obviously not interested in telling anything.

As someone already suggested maybe the best action for this situation is for me to sell the car as is, at a loss to a trader. That way I’ll be put out of this stressful situation.




jkay1

Original Poster:

13 posts

95 months

Friday 22nd September 2017
quotequote all
BTW, the car in question cost me £6500