Garage Damaged Car...
Discussion
I recently took my car to a reputable garage to get some work done, however unfortunately they accidentally bumped my vehicle whilst driving it within their garage area. The guys at the garage have been absolutely awesome, they admit their mistake and are more than happy to get this fixed for me. They have also been extremely responsive in terms of communication, so no problem there.
The damage is a small dent on the top of the rear boot lid, about 2 cm x 2 cm in size. I was hoping they would just be able to get the a dent repairer to pull out the dent and it would be a nice quick and relatively low cost job for them.
However, the garage have been in touch with repair companies who have told them that they will need to fill in the dent and then respray the entire rear boot lid as I understand. The garage has no problem with doing this but once they told me I am now a little worried as it is a much bigger job than I was expected.
My car is only about 3.5 years old and I feel if I get the trunk resprayed it probably won't match with the rest of the body and after some time I will start getting issues with lacquer peeling off, not being satisfied with the finish, the trunk paint no longer matching the body, etc, it just seems a route down to reoccurring nightmare, all to repair a tiny 2 cm x 2 cm dent.
So now I am really confused as to how I should proceed. Should I request the garage just compensate me the repair cost and leave the dent without repairing it? Has anyone had experiences repainting part of a car before? I would have probably gone the respray route if my car was older and cheaper, but it's a 3 year old Audi that I want to keep for a good while longer.
The damage is a small dent on the top of the rear boot lid, about 2 cm x 2 cm in size. I was hoping they would just be able to get the a dent repairer to pull out the dent and it would be a nice quick and relatively low cost job for them.
However, the garage have been in touch with repair companies who have told them that they will need to fill in the dent and then respray the entire rear boot lid as I understand. The garage has no problem with doing this but once they told me I am now a little worried as it is a much bigger job than I was expected.
My car is only about 3.5 years old and I feel if I get the trunk resprayed it probably won't match with the rest of the body and after some time I will start getting issues with lacquer peeling off, not being satisfied with the finish, the trunk paint no longer matching the body, etc, it just seems a route down to reoccurring nightmare, all to repair a tiny 2 cm x 2 cm dent.
So now I am really confused as to how I should proceed. Should I request the garage just compensate me the repair cost and leave the dent without repairing it? Has anyone had experiences repainting part of a car before? I would have probably gone the respray route if my car was older and cheaper, but it's a 3 year old Audi that I want to keep for a good while longer.
.lucido grigio said:
Accept a quality repair and move on.
If it peels off or whatever,return and complain .
That's the problem, I don't want the hassle of having to complain. I know someone who had their bonnet resprayed under insurance and was having to go back and complain every 18 months because the lacquer kept peeling off, respraying just feels like it is asking for more trouble.If it peels off or whatever,return and complain .
Also, the garage who did the damage are reputable but they don't do resprays and I have no idea who they will ask to do the resprays or whether they are reputable or not.
TooMany2cvs said:
So you're quite happy to leave the damage...?
If I was compensated then yes I guess so, the damage does pain me but it is so small and insignificant that I think I can get used to it. But if I end up with a whole trunk looking odd after the respray I would probably end up more annoyed in the long term.SHutchinson said:
Compensation for a small and insignificant mark? But not repair it? Compensation for what? Emotional trauma? You certainly sound emotional!
Sorry compensation is the wrong word, honestly I am not interested in money. But what I mean is, if I tell them not to repair it and reimburse me the costs they would have incurred to repair it and then leave it as is.talksthetorque said:
Scrappy for a similar coloured boot lid?
Not sure they would agree to this, but I guess the cost would be similar. I tried searching on the bay but couldn't find any for my model year.Mandat said:
If you are willing to accept a financial settlement in lieu of them repairing it, then that woould be a win-win all round.
You get the cost of the repair works in your pocket, without the worry of the body shop doing a bad job.
The garage pay out the cost that they were going to pay out anyway, but without the worry of you coming back to them post completion, should you feel the repair was sub-standard, etc.
Ye exactly, that's why I posted this thread. What would you guys do in my situation, get it repaired anyway and risk potentially more hassle or just take some money and leave it be.You get the cost of the repair works in your pocket, without the worry of the body shop doing a bad job.
The garage pay out the cost that they were going to pay out anyway, but without the worry of you coming back to them post completion, should you feel the repair was sub-standard, etc.
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