Going direct - non fault accident (rear ended stopped)

[rallycross]

My wife was sitting in a queue of traffic earlier this week when the car behind bumped into her.
Other driver admitted fault and said can we go outside of insurance and get them a quote.
Can we do direct to their insurer?

Today I went to the local body shop expecting him to say £300 to £500 to fix and he pointed it was not just the bumper that's split but also the tailgate its twisted so it will be a decent amount to fix properly more than £1k.

He suggested using an accident management firm to go direct to the insurer of the 'at fault' driver.

I am not a fan of this as we don't need another car while its being fixed and we don't want to bump up the repair costs. Can we just go direct to her insurer and ask them to fix it?

Assuming the other driver tells her insurer it was her fault would the insurer arrange this directly? (I don't know who she is insured with yet).

[rallycross]

fastbikes76 said:

Did they give you their Ins details ? We had the same when bumped stationary, they offered to fix cash until the quote came back at £1700 for a bumper skin, parking sensor and paint ! We rang their insurers direct and they couldn't be more helpful. They offered us a curtesy car immediately and covered the repair without question. It was quick, easy and painless. We didn't take the replacement car as one wasn't needed and we declared incident to our insurers which put our premium up around £20 or so from memory .

Thanks for that, its the sort of info I was looking for.