Bought vehicle spec not as advertised

Bought vehicle spec not as advertised

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mail2sgowri

Original Poster:

3 posts

51 months

Saturday 22nd February 2020
quotequote all
Hello experts,

I've just joined the piston heads forum and since there is this 14 day limit of not being able to post a topic in Plod/law section, I'm posting it here. The query is regarding a car that I've just bought.
I've just bought a Toyota Hybrid based on the advertisement by an approved Toyota Dealer in the Auto trader website. The description clearly mentioned "Lovely spec car comes with Bluetooth, Cruise Control, Auto Lights & Wipers". When I was test driving and asking for auto lights/wipers the sales person informed that he has kept the knobs in the auto setting (and it was set against a symbol of O) and showed it and said that since it isn't dark and not raining, he can't show its working. Based on his word I purchased the car (the ride & handling was all good). While driving home, I left the light setting in the way he has left it thinking the auto lights would have come on. Only when it started raining and the wipers hadn't come on I had the doubt that the auto setting isn't working. Parked at a safe area and came out to check the headlights and I was literally driving without headlights. Since the dashboard lights were On, I thought the auto headlights were working. Only when i researched found out that since the headlight setting was in "O" - it was daylight position setting and in that the dashboard light comes on.

Apart from the auto lights & wipers the car also doesn't have the cruise control but was advertised. Since I've saved the car in the Auto Trader app, I still have access to the advertisement even though the dealer has taken it down.

What are my legal rights regarding the above. Any help on this is highly appreciated please. I do like the car from its ride etc, but just feel cheated with complete misrepresentation of the vehicle spec.

Thanks

mail2sgowri

Original Poster:

3 posts

51 months

Saturday 22nd February 2020
quotequote all
u33db said:
Go speak to the dealer before bringing up "legal rights"

Also perhaps this is a lesson to check things for yourself? A bit of common sense should surely have applied...
Thanks. Legal rights wasn't the right word at this point, was looking for "options" first. Did check for "Auto Lights" but it turned out to be a bright day. Any ways of covering the light sensor and checking (or for that matter pouring some water on the rain sensor), I should've but being an authorised dealer I didn't want to dig to deep. Definitely a lesson!!!!

mail2sgowri

Original Poster:

3 posts

51 months

Saturday 22nd February 2020
quotequote all
Thanks everybody, as I mentioned I like the car from its driveability, handling etc. I just wanted to get a clarity on the misrepresentation and what are the options. I'll definitely look for partial refund (if can't be retrofitted), but was raising the "misrepresentation" to check if I could get more than the partial refund,after especially the way the sales person's higher official shoved me saying to hurry up to buy or leave (as there's quite a few already lined up to buy)