Direct Line Insurance named driver no claims discount

Direct Line Insurance named driver no claims discount

Author
Discussion

eljordo

Original Poster:

73 posts

223 months

Sunday 7th March 2010
quotequote all
Hi all, I'm hoping somebody can answer a query i have about this as Direct Line don't seem to have a clue!

I was insured on my mums car as a named driver for 3 years prior to August last year when i became the owner of the car and so transferred the insurance into my name. During the 3 years under my mums policy i was earning the named driver no claims discount that Direct Line offer. The question i have is when i transferred the policy into my name should the 3 years no claims that i had built up have transferred over fully, or do they only count partially? Basically is there a difference between named driver discount and main policyholder discount? The reason I ask is yesterday I rang Direct Line to get a quote on a Mini Cooper S only to be told that i could not get insured as I had less than a years no claims, despite the fact that i have been building up the named driver no claims for 3 years. I rang somebody else to see if they could clarify whether the 3 years counted or not to be told that they do and the first person i spoke to was wrong.

I hope that all makes sense, i'd be really grateful if somebody could answer this for me.

Cheers

eljordo

Original Poster:

73 posts

223 months

Sunday 7th March 2010
quotequote all
Damn, i thought that might be the answer. I'll ring them once more just to confirm, but looks like that's 3 years no claims down the drain!

Thanks for your help.

eljordo

Original Poster:

73 posts

223 months

Sunday 7th March 2010
quotequote all
DocJock said:
It's not simple though, is it, as the OPs question admirably demonstrates.

DL market this as though the named driver builds up a normal NCD. They do not mention that it is a vastly reduced version. Their marketing is grossly misleading.
That's exactly what i think. As i explained in the opening post i have spoken to 2 different people from Direct Line and both have given me completely different answers. If their own people don't understand it, what hope have we got!

eljordo

Original Poster:

73 posts

223 months

Sunday 7th March 2010
quotequote all
DocJock said:
As I understood it when we looked into this, you should be entitled to a normal NCD as long as you stay with DirectLine.
That's the way it was explained to me when I phoned them anyway.
That's how it is explained in all the Direct Line literature, but from some of the replies here i'm not so sure if that is the case.