Insurance mess!

[phil_cardiff]

Before I ask any questions I suppose I'd better explain the situation.

Eleven days or so someone drove into the back of the fiance's car whilst she was stopped at traffic lights, that claim is still ongoing.

Tonight the same thing has happened. There is further damage to her car.

I'm just wondering how the hell is this resolved? Who pays for what?

I think the car will be writt off which is a shame.

I'm guessing the 2 years no claims discount she has built up are gone too?

What a mess!

[phil_cardiff]

Cheers for the replies. I forgot to add that in October she bumped someone (her fault) and they made a claim through her insurance so I would assume that killed the NCB there and then.

I'm off to buy her a large tub of vaseline for renewal time. It'll be £1000 plus despite 2 of them being non fault. Oh well.

Happy New Year!

[phil_cardiff]

Also forgot to add yesterday that we contacted those insurance claim companies so here's hoping they can sort something out for us. I await the lecture about insurance claim companoes putting up everyone's premiums.