Just ripped 2 tyres to shreds (and an alloy)

[bull996]

Just been out to collect son and because a car was coming the other way (cars parked down one side) we went down a massive pot hole and burst front and rear nearside tyre (more torn to shreds), and smashed the front alloy.

I seem to remember that if its been reported before, I can claim off the council, but for the life of me cant remember the website I need?

Can anyone help...

Thanks

[bull996]

I took some pics etc, but will have to get more tomorrow when its light.....

How do i know if the hole has been there a while?

[bull996]

Taraniis said:

bull996 said:

Just been out to collect son and because a car was coming the other way (cars parked down one side) we went down a massive pot hole and burst front and rear nearside tyre (more torn to shreds), and smashed the front alloy.

I seem to remember that if its been reported before, I can claim off the council, but for the life of me cant remember the website I need?

Can anyone help...

Thanks

Firstly you need to find out which "local" council is the highway authority. There is no point sending in a request for remuneration to the District/Borough council if they aren't the ones responsible for it. They will just sit on your letter for the 20 working days and delight in telling you it isn't their problem.

Secondly you need decent photos of the site an if possible take a ruler so you can place it next to the hole, this gives you and the recipient a sense of scale. Also a location of said hole is nice so we can go about fixing it straight away and save more people from being affected by it. Third, don't be tempted to write about your personal opinions. Your letter will be sent to the highways department for a second opinion and unless you are a highways engineer yourself you will have written a lovely long winded letter which will for the most part go ignored.

Finally, we are usually very reasonable and provided that your case is reasonable, and it isn't an obvious con, then you will be compensated for any damages due. The time frames vary but an acknowledgement letter can take up to 20 working days and the claim to be settled in 3 months depending on how many claims are being processed this can take less time, it can also take more.

If you need more assistance then let me know

Many thanks-I will see how we go on.