Help - Serious Repair Bill

[ABZ RS6]

Just looking for some advice from the Porsche sages on here.

My 991.2 is current at OPC for MOT and investigate slight fuel smell. Initial investigation indicated corroded fuel rail and was give repair cost of £2,300. To be fair to OPC they approached Porsche U.K. who agreed to cover 50% of cost.

This morning OPC came back and said as they could not remove the oil pipe from the turbo they would now have to replace turbo also which is taking the bill to £8,000, of which Porsche will still cover 50% so £4,000 out of my pocket.

The vehicle is just 4 yrs old and has 14K on the clock. It has been full serviced by this OPC from new.

I probably should not be surprised but I am frankly appalled that a vehicle of such age and mileage should be attracting an £8K repair. Do I just have to suck it up or any advice????

Edited by ABZ RS6 on Thursday 28th October 15:00

[ABZ RS6]

Mogsmex said:

feed or return pipe ? why cant t they get it off ?

skill level ? machine shop job ?

I would investgate taking the removed turbo to a proper machine shop before rolling (pending issue and they havent already trashed it being ham fisted)

Thanks Mogsmex, feed pipe apparently.

[ABZ RS6]

randlemarcus said:

I'd be seriously unhappy at the second part. Fuel rail, maybe OK, but at 4, I'd be happier with a much higher contribution from Porsche, especially with an OPC history. 50% for the Turbo not letting go of the fuel rail? Nope.

Ask the OPC to appeal the Porsche decision, and see if they will let you see the submission. If it still fails, I would want to see the OPC kicking in to reduce the 50%, and that would be across the whole bill. They help you out, you keep the car, and they get it back over the next few years. They leave you hanging, you switch brands.

Thank you. My thoughts exactly however I did wonder if I was a little too emotionally involved.

[ABZ RS6]

anonymous said:

[redacted]

Fear not, I have not disappeared in a puff of a blown gasket!

Firstly I can hand on heart say that I appreciate all the good advice that has been contributed by everyone, even the "should have had a warranty" brigade. Although even if I had have had a warranty I do not think that a corroded fuel rail on a 4 year old, low mileage vehicle is for one minute acceptable for any manufacturer let alone a "premium" manufacturer such as Porsche. This is not a 1970's British Leyland shed.

Latest update is the vehicle is still with the OPC and, after much back and forth, the bill is currently going to set me back just over 2K. An improvement on the 8K / 4K offer but still something that I feel is totally unacceptable given the root cause of the issue being the corroded fuel rail.

I am not done yet and will not give this up without a significant fight but do not want to say too much on here just in case...

Thank you once again for all your sage advice!