First experience of Porsche servicing dept...

First experience of Porsche servicing dept...

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truck71

Original Poster:

2,328 posts

173 months

Monday 4th August 2014
quotequote all
..and it was excellent! Booked in with Hatfield for a 20,000 mile service, rocked up at 730 expecting a wait. Concierge let me in straight away, offered drinks from the fridge etc. Service advisor turned up at 745, two signatures for the loaner plus a copy of my licence, few questions about anything else needing doing (reset the stop start function), offered the keys to a Boxster S and I was off well before 8.

Returned at 345, car done, just needed a wash which didn't take long, was advised of a rear tyre cut to cords and shown the offender on the ramp. Probably the best main dealer experience of any manufacturer I've ever had.

So the rear tyres, I like the P Zeros it came with and want to replace like for like. Looking through the various online suppliers they range in price from £150.00 each for a Dot2010,N0 to £173 for a non manufactured year specified N0. This appears to be delivered but not fitted, does it seem right? Not sure I want a tyre that was manufactured 4 years ago. Also I assume N0 satisfies the N rated malarkey Porsche insist on? OPC want significantly more money (£281 each plus vat) which make me suspicious or is this the norm?

truck71

Original Poster:

2,328 posts

173 months

Monday 4th August 2014
quotequote all
Thanks folks, I've got a quote from black circles and suspect this is nearer the mark at £244 per tyre fitted inc vat. Will offer this to the OPC and see if they can (are willing) to get closer.

Interested in the comments re P zeros. I use the car as a DD with occasional fast road use on A/B roads and don't really have a comparator- my first Porsche. The P zeros seem to have a good balance of wet/dry grip, slip gradually but are bloody noisy (this could be the car- rears particularly so). I've got 20,000 miles from the set and only need to change because of the cut, otherwise they've got another 4-5k in the rears, perhaps not so much the fronts which are shouldering.

What are the reasons for disliking them and preferring Mich's? I don't do track days and the hardest use they get is an alpine hoon.

truck71

Original Poster:

2,328 posts

173 months

Tuesday 5th August 2014
quotequote all
That's great, thanks. Concur with the out of round syndrome they suffer from, noticed it several times. I suspect the way I use the car means I'm less likely to experience the front end wash out you describe (although given the shouldering on the fronts maybe it's happening gradually without me noticing). Food for thought.

Interesting comments on Colchester, I end up in that part of the world regularly so could be an option- thanks.

truck71

Original Poster:

2,328 posts

173 months

Friday 8th August 2014
quotequote all
So, have enquired about PS2's but there seems to be a shortage in supply. Have therefore reverted to the P zeros and have got a good price from Camskill. However when I enquired about the age of the tyre this is the response;

We are unable to enable date codes on the tyres as they aren't in stock with us but with our suppliers who will not check dates for us.

All Tyres we sell are still well within the manufacturers warranty
regards
Michael

Any thoughts?