Expensive Squeak
Discussion
4 weeks ago I got my 987 Cayman serviced at a local garage who specialises in 'Fine Automotive Engineering for Porsches, Audis, Mercedes etc', the guy seemed to know what he was doing and spent a long time talking to me about the cars he services, the quality of the oil he uses etc etc.
When I picked it up, there was a 'squeaking' noise from the engine, he told me this was the 'Drive Belt' and that he would get hold of one and get it replaced. Unfortunately he then went quiet and my texts/emails were either unanswered or the replies were that the parts he needed were still out of stock.
I then called a bigger Porsche Specialist fairly near to me and told them about the squeaky drive belt. I dropped it in to them to look at and things have gone from bad to worse, apparently after 2 weeks of inspection they now say the squeak is from the engine itself, a tappet ? and the engine will need removing. I've been quoted £1400 + VAT just to get the engine out and in so extra parts/labour will be on top of that.
I'm just waiting for the quote in writing and then my plan is to go back to the first guy and get his reaction, I'm guessing I don't really have a leg to stand on though with regards getting any money from him towards this even though everything points to something he's done or not done during the service ?
Is £1400+VAT about right to take a 987 engine out and then put it back again or can anyone else recommend somewhere cheaper that could do this in the Hampshire / West Sussex areas ?
When I picked it up, there was a 'squeaking' noise from the engine, he told me this was the 'Drive Belt' and that he would get hold of one and get it replaced. Unfortunately he then went quiet and my texts/emails were either unanswered or the replies were that the parts he needed were still out of stock.
I then called a bigger Porsche Specialist fairly near to me and told them about the squeaky drive belt. I dropped it in to them to look at and things have gone from bad to worse, apparently after 2 weeks of inspection they now say the squeak is from the engine itself, a tappet ? and the engine will need removing. I've been quoted £1400 + VAT just to get the engine out and in so extra parts/labour will be on top of that.
I'm just waiting for the quote in writing and then my plan is to go back to the first guy and get his reaction, I'm guessing I don't really have a leg to stand on though with regards getting any money from him towards this even though everything points to something he's done or not done during the service ?
Is £1400+VAT about right to take a 987 engine out and then put it back again or can anyone else recommend somewhere cheaper that could do this in the Hampshire / West Sussex areas ?
Its definitely more a squeak than a tick but the current place have run the engine without the belt on and apparently the noise is still there - which rules out the belt.
And yes, this only happened after the service, car was fine before it.
And yes, this only happened after the service, car was fine before it.
Edited by Bluedot on Thursday 15th February 14:21
Porsche911R said:
Bluedot said:
Its definitely more a squeak than a tick but the current place have run the engine without the belt on and apparently there is no noise if they do that - which rules out the belt.
And yes, this only happened after the service, car was fine before it.
if you run it without the belt and no noise then that points to the belt as when they put the old belt on it squeaks ? And yes, this only happened after the service, car was fine before it.
DarkMatter said:
Bluedot said:
Current state of play is that I pick it up from the second 'Specialist' (£348 for 'work' done so far trying to diagnose it...) Saturday morning and I'm taking to back to the first 'Specialist'.
Watch this space.
Still watching........... what was the outcome?Watch this space.
Guy said it was the rollers and didn't want any money, really can't fault him for service like that.
By rights I should go running back to the second garage asking what the hell they were playing at but I just want to put it behind me now and fingers crossed it's all fixed and ok from now on.
DarkMatter said:
Glad to hear there was a happy ending even though it dented your wallet a bit for what turned out to be an unnecessary second opinion.
Thanks.Yeah it's all a bit strange, I can't get my head round it really, especially why the first guy didn't want paying (I transferred him some anyway just out of goodwill).
Nice to get it back and have had a great couple of days out in the sun with it
CaineIsCarter said:
sundayjumper said:
I've re-read this thread twice and I think the first guy actually came good ? Sorted it FOC in the end. Which I guess means it must have been something fairly simple.
It's the second bunch that I'd be avoiding. £348 to not find the squeak, and apparently lie about it still being present when the belt was removed, and ask for a further £1400+VAT as a starting point for further work ! That's pretty shocking.
That’s what I was thinking...It's the second bunch that I'd be avoiding. £348 to not find the squeak, and apparently lie about it still being present when the belt was removed, and ask for a further £1400+VAT as a starting point for further work ! That's pretty shocking.
To the OP - glad it’s all sorted.
Thanks to all for the messages and advice.
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