Macan Transfer box failure

Macan Transfer box failure

Author
Discussion

GavinRTait

Original Poster:

21 posts

55 months

Wednesday 9th October 2019
quotequote all
I own an 2015 Macan S, 32000 miles and have problems which having read other blogs is clearly the common transfer box failure, Like driving over pave in 1st and 2nd and on hills. Am presently in Glasgow

Car is out of warranty and otherwise ideal. I hear the cost of repair through main dealers can be £3-4K

Any advice as to how to get Porsche to contribute, given it is a common problem and the car is still young? If not who would be recommended in Glasgow and around as Porsche specialists?

All advice welcome

GavinRTait

Original Poster:

21 posts

55 months

Thursday 10th October 2019
quotequote all
Thanks team, great advice.
Spoke with Porsche Glasgow and quoted your previous findings and said not for me to pay. Usual questions, did you buy from us, how many Porsches do you own, serviced by us?
Case has been referred to Porsche. Will relate what happens

GavinRTait

Original Poster:

21 posts

55 months

Saturday 12th October 2019
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DJMC, do you have reference for the 6 year rule?
G

GavinRTait

Original Poster:

21 posts

55 months

Sunday 20th October 2019
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Finally after much negotiation Porche GB agreed to pay 100% of cost of a new box with me to pay £400 towards labour. Final offer. Not ideal but better than £2.5K. 2 year warranty on the new box, so we shall see.

GavinRTait

Original Poster:

21 posts

55 months

Sunday 20th October 2019
quotequote all
Hope so. Otherwise its a fantastic car and cannot see beyond it.

GavinRTait

Original Poster:

21 posts

55 months

Saturday 2nd November 2019
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Manwhoneverwas,

Snap. Your box will be U/S as was mine. Contact Lyndsey.Just@PorscheGlasgow.co.uk She was the young lady who dealt with me and should remember V10 GRT.

When I went in I made it clear I had evidence of precedent from this website and others and had no intention of paying to replace a clearly faulty product. She was very good at clearing matters with PorscheGB who paid for the new box. I was asked for a payment for labour which I challenged and it was reduced to a satisfactory level just over £400 incl vat A good deal in the circumstances I thought.

You should get the same as your Macan is same age but even fewer miles. I suspect Porsche accept the product is not fit for service and rather than a very expensive widespread recall are dealing with individual cases on this basis.

Good news is after the repair the car is running sweet as a nut and goes+++. As it should.

GRT

GavinRTait

Original Poster:

21 posts

55 months

Monday 4th November 2019
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In 1st and 2nd pulling away, especially up an incline you will feel jerking through the transmission, as if running over bumps in the road. Above 3rd you will feel nil.

GavinRTait

Original Poster:

21 posts

55 months

Saturday 30th November 2019
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Manwnw
Challenge that fee. I did and final offer became £400 incl vat for labour
Good luck
GRT