(PENDING) Why do I keep getting logged out?

(PENDING) Why do I keep getting logged out?

Author
Discussion

Adrian W

Original Poster:

13,875 posts

228 months

Saturday 28th November 2015
quotequote all
What has changed at PH end, this has only started recently, no changes at my end

Adrian W

Original Poster:

13,875 posts

228 months

Saturday 28th November 2015
quotequote all
Not just me then, happens about twice a week

Adrian W

Original Poster:

13,875 posts

228 months

Sunday 29th November 2015
quotequote all
No response from PH then, it's only 24 hours since I asked the question

Adrian W

Original Poster:

13,875 posts

228 months

Monday 30th November 2015
quotequote all
LeePH said:
Apologies to members having logging out issues. Clealry the link and advice in this thread has not been effective for you.

As per JD's note we have put Dom from PH Dev across website feedback Monday to Friday to fix faults faster. Expect contact tomorrow and faster resolutions.

LeePH
I take it Dom is a late starter?

Adrian W

Original Poster:

13,875 posts

228 months

Monday 30th November 2015
quotequote all
RacingPete said:
I suspect that this is around cookie lengths that is causing the issue - so will investigate that, if you can read the cookies or clear them and let us know if that helps then that would be grand.

In the meantime we are looking at what is being added to the cookie on the page.
Are you absolutely sure its not a security issue with multiple logons?

Adrian W

Original Poster:

13,875 posts

228 months

Thursday 3rd December 2015
quotequote all
So five days and PH are unable to answer my question, it's obviously Broke it recently as it hasn't behaved like this in the last ten years!

Adrian W

Original Poster:

13,875 posts

228 months

Thursday 3rd December 2015
quotequote all
In fairness it has probably been the last six months, but it is becoming more and more annoying, as I often look on an iPhone and it seems to screw things up

Adrian W

Original Poster:

13,875 posts

228 months

Monday 21st December 2015
quotequote all
Sill doing it then, no real answer on this thread either, other than to say it could possible maybe be a cookie that says something along the lines of "this cookie will destroy your computer in ten seconds and send all of your bank and credit card details to Haymarket" or something like that.

Adrian W

Original Poster:

13,875 posts

228 months

Monday 28th December 2015
quotequote all
I got kicked out on all devices at 11.30 this morning

Adrian W

Original Poster:

13,875 posts

228 months

Wednesday 20th January 2016
quotequote all
just got kicked out on everything.......................again

Adrian W

Original Poster:

13,875 posts

228 months

Wednesday 27th January 2016
quotequote all
And again

Adrian W

Original Poster:

13,875 posts

228 months

Thursday 26th May 2016
quotequote all
It's still doing it

Adrian W

Original Poster:

13,875 posts

228 months

Thursday 23rd June 2016
quotequote all
Kicked me out today................on my iPhone, iPad and work PC

Adrian W

Original Poster:

13,875 posts

228 months

Sunday 18th September 2016
quotequote all
And it's still doing it repeatedly, on multiple devices, when are PH going to fix this??????????

Adrian W

Original Poster:

13,875 posts

228 months

Tuesday 18th October 2016
quotequote all
And again