Fed up with the negativity
Discussion
Hi All,
I have been reading over the posts for the last month or so, and it is clear that some owners are experiencing problems with their cars ( I am also!)… but why do people feel the need to slate the brand? People are quick enough to post about their bad experiences, but they never post about their positive experiences? For me, all of these supercars have their issues (having previously owned a 458)… for me, it is how the brand/dealer reacts to solving the problem??? I can only praise my local dealer, they have been fantastic with any issues that I have incurred!
It really does frustrate me when McLaren are offering their services/loaning cars to these 'youtubers', only for the 'youtubers' to slag the brand off. I will put a name out there... TGE... was given an early 720s, only to slate the car and sell it on within a couple of weeks. All you see now is himself slagging off the brand, I did see one of his posts on another 'vloggers' post last night. I must make an exception for Shmee and JWW though.. they have great content.
As a customer, I want the brand to excel.. it just worries me that the negative comments may put off any potential customers. If anyone reads this is considering a McLaren then honestly, don't be put off. There was recently a trip of 17 MC'S that travelled EU, 35000 miles combined without any issues...……...
Rant over
I have been reading over the posts for the last month or so, and it is clear that some owners are experiencing problems with their cars ( I am also!)… but why do people feel the need to slate the brand? People are quick enough to post about their bad experiences, but they never post about their positive experiences? For me, all of these supercars have their issues (having previously owned a 458)… for me, it is how the brand/dealer reacts to solving the problem??? I can only praise my local dealer, they have been fantastic with any issues that I have incurred!
It really does frustrate me when McLaren are offering their services/loaning cars to these 'youtubers', only for the 'youtubers' to slag the brand off. I will put a name out there... TGE... was given an early 720s, only to slate the car and sell it on within a couple of weeks. All you see now is himself slagging off the brand, I did see one of his posts on another 'vloggers' post last night. I must make an exception for Shmee and JWW though.. they have great content.
As a customer, I want the brand to excel.. it just worries me that the negative comments may put off any potential customers. If anyone reads this is considering a McLaren then honestly, don't be put off. There was recently a trip of 17 MC'S that travelled EU, 35000 miles combined without any issues...……...
Rant over
Ferruccio said:
Given - was he?
When I spoke to him about his 720 at Salon Prive the previous year, he had a balanced view.
He is into his cars. He was one of the judges at the Blenheim Supercar Sunday this year.
He has a view.
One of the guys their had just pick up his new McLaren the day before and TGE had done a video of it. No slagging involved.
Not literally 'given', allocated was the word I should've used. (apologies).When I spoke to him about his 720 at Salon Prive the previous year, he had a balanced view.
He is into his cars. He was one of the judges at the Blenheim Supercar Sunday this year.
He has a view.
One of the guys their had just pick up his new McLaren the day before and TGE had done a video of it. No slagging involved.
See picture below... recently taken from a post of social media in regards to a broken down McLaren.
WCZ said:
for many people it's not their first supercar so have a basis of comparison in terms of customer service/delays/reliability
not everyone is hating just for the sake of it.
Yes you're right, for many people it is not their first supercar. If you can find me a Supercar that never has an issue, let me know!! not everyone is hating just for the sake of it.
I go back to a point that I have mentioned before in a previous thread - Dealers will always look after their own before any other customers. I imagine the ones who are moaning tend to be the ones who phone all 8 McLaren dealers, screaming, 'I want this, I expect this, I paid this much, I want my money back'...
I have found that if you support your LOCAL dealer, they will support you when you are in need. I would rather pay extra to buy from my local dealer, rather than pay less and buy from an Indy or a dealer further a field.
Paza3 said:
Good post,
Its been pretty awful reading the last few months, however it did not stop me getting into the brand albeit an older 12c which am delighted with earlier this month, as there super value for money against the completion.
Its almost like its the Lewis Hamilton of supercars, not particular popular amongst the Brits , however a Brit , super fast and a winner
Naturally a few guys have good reason to be annoyed, it appears some dealers are not delivering the service levels expected and depreciation on models has cause resentment when compared to the Italians.
'depreciation on models has cause resentment when compared to the Italians' - It really does make me laugh how a thread was started over a month ago now called '720S now below 200k'. I am not sure why it surprises some people that a production car has lost its VAT in its first 15 months? Take a look at the 488, cars are now selling for 189k???Its been pretty awful reading the last few months, however it did not stop me getting into the brand albeit an older 12c which am delighted with earlier this month, as there super value for money against the completion.
Its almost like its the Lewis Hamilton of supercars, not particular popular amongst the Brits , however a Brit , super fast and a winner
Naturally a few guys have good reason to be annoyed, it appears some dealers are not delivering the service levels expected and depreciation on models has cause resentment when compared to the Italians.
For a company that has been manufacturing road cars now for 8 years, McLaren are doing a great job. Yes they need to tidy up a few loose ends but that will come with experience and time. It seems to me that the Italians may just be slightly worried that the brits have manufactured a car better than theirs
I bloody love my 570S, and yes It has depreciated like all other cars.. but who cares.. it puts a smile on my face! My mrs costs me less per month but she doesn't make me as happy LOL
AinsleyB said:
You tubers need to get clicks, so they are always going to create a post to achieve that aim. Its unlikely to be a reliable view. Also they are there because they crave the attention, not because they are great at providing a well thought out review.
There are some exceptions, Harry of Harrys Garage seems to give real-world reviews.
But it does seem to me that if you spend a shed load on a car it really ought to be perfect.
So when it isn't I think its right post about it. If I had a McLaren and it was off the road for weeks because the service couldn't fix it, I would be making a fuss as loud as I could. If the service centre were not listening I would vent my frustration to my mates and on a forum.
If it worked perfectly then I wouldn't bother mentioning it as that's what I would expect it to be.
Are you upset because the bad news is affecting your cars value
see my quote from the post above - 'I bloody love my 570S, and yes It has depreciated like all other cars.. but who cares.. it puts a smile on my face! My mrs costs me less per month but she doesn't make me as happy LOL'There are some exceptions, Harry of Harrys Garage seems to give real-world reviews.
But it does seem to me that if you spend a shed load on a car it really ought to be perfect.
So when it isn't I think its right post about it. If I had a McLaren and it was off the road for weeks because the service couldn't fix it, I would be making a fuss as loud as I could. If the service centre were not listening I would vent my frustration to my mates and on a forum.
If it worked perfectly then I wouldn't bother mentioning it as that's what I would expect it to be.
Are you upset because the bad news is affecting your cars value
so no, I am not upset that it has effected my cars value, I know I have lost a lot of money.. but the depreciation is softened by the pure pleasure/enjoyment i get when i drive the car. And also, the depreciation is softened with the awesome service i receive from my local dealer (Great coffee, great guys up there), and also the events they put on for me
TGETV said:
Wading in.
I was the only 'Youtuber' to actually keep their order in, despite others around me telling to cancel - I wanted to give the brand a go. I was excited and took every chance to back the brand and the car for the brief period I had it. I used to love the brand. Other social media people cancelled theirs then spun a yarn why, or brushed the cancellation under the carpet.
Then there were the many that were refunded on their cars because they were so bad. Yep, full refunds.
Also yes, I paid for my car. No discount either. And I lost money.
The thing was shoddy, and nobody wanted to touch it when I came to shift it on. To make things worse, I nearly blew a mortgage deposit in depreciation on it in a matter of weeks.
I am entitled to say it was rubbish. Fast, but rubbish. My only offence here is perhaps being honest, when most in the social media world brown-nose every brand, to milk fancy trips out of them. I am black listed by McLaren now apparently, so no more press trips for me for the next 15 models they release in the next year. They also have 97389743 other vloggers they invite anyway. (see 600LT video deluge today LOL)
As with all cars, some good and bad eggs exist in each batch. I had a bad experience, but my personal view is that this is actually quite typical for the brand, not a one off. I won't be buying any more of their cars, not that they are fussed I'm sure. I really don't care if any of you have had enough of me bad mouthing my experience. I spent £250k on a car and it fell well below what would have happened if I had spent it with Porsche, Lambo or Ferrari.
As an aside, feel free to ask @supercarsofben on Instagram what he experienced if you fancy an eye opener.
So you're telling me, you've never experienced an issue with the supercars you've bought previously? I was the only 'Youtuber' to actually keep their order in, despite others around me telling to cancel - I wanted to give the brand a go. I was excited and took every chance to back the brand and the car for the brief period I had it. I used to love the brand. Other social media people cancelled theirs then spun a yarn why, or brushed the cancellation under the carpet.
Then there were the many that were refunded on their cars because they were so bad. Yep, full refunds.
Also yes, I paid for my car. No discount either. And I lost money.
The thing was shoddy, and nobody wanted to touch it when I came to shift it on. To make things worse, I nearly blew a mortgage deposit in depreciation on it in a matter of weeks.
I am entitled to say it was rubbish. Fast, but rubbish. My only offence here is perhaps being honest, when most in the social media world brown-nose every brand, to milk fancy trips out of them. I am black listed by McLaren now apparently, so no more press trips for me for the next 15 models they release in the next year. They also have 97389743 other vloggers they invite anyway. (see 600LT video deluge today LOL)
As with all cars, some good and bad eggs exist in each batch. I had a bad experience, but my personal view is that this is actually quite typical for the brand, not a one off. I won't be buying any more of their cars, not that they are fussed I'm sure. I really don't care if any of you have had enough of me bad mouthing my experience. I spent £250k on a car and it fell well below what would have happened if I had spent it with Porsche, Lambo or Ferrari.
As an aside, feel free to ask @supercarsofben on Instagram what he experienced if you fancy an eye opener.
Oh, and whilst you mentioned depreciation, I hope you didn't pay too much of a premium for your Aventador SV... else you may lose another 'Mortgage Deposit' on that one as they don't seem to be shifting
Oh and again on the subject of Lamborghini, the Performante's are hardly holding their money... oooooooooops. Funnily enough, no car is really holding its money nowadays... we are past the days of 'Supercars' holding their values.. the only real stuff that is holding its money are the hyper cars of todays market. Maybe if you save up a few more mortgage deposits you could add a Senna to your garage...…………….. LOL.
But seriously, we should be buying cars to enjoy to enjoy them for what they are, rather than being conscious of how much it will cost us. As I have said previously, I guess I have been fortunate - I love my McLaren. Everyone is quick enough to shout about the problems, yet they never talk about the good things.
Edited by mcl570 on Wednesday 26th September 12:09
isaldiri said:
Not really though is it? It's a valid enough question about how the cars compare to their nearest competitors. If every other new car in the sector (exaggeration obviously) is attracting a premium but not Mclaren then there's a problem with Mclaren and not that they are the norm when everyone else is not.
Please elaborate on which new cars (not limited cars) are fetching a premium? I'll wait... 
sixspeed said:
This was in response to Ben's issues with his 570S Spyder? That car ruined his road trip. I was with him, and a lot of us on that trip had been looking forward to it all year, as a real finale to the summer. The McLaren just threw up issue after issue, it was beyond a joke.
Ok, whether it was in response to Ben's car or not.. it is still a direct comment at McLaren, slating their product. And on the subject of Ben's issues - just like TGE, to the neutral it seemed as though he went about it the wrong way on social media aswell! Maybe that is just the immaturity showing?rex-knd2s said:
I dont think there was anything wrong with Bens social media content. I followed his journey with his McLaren and it was an absolute dog from day 1. Felt sorry for him and hope he was compensated. Up there with the worst ownership of any car I've ever seen.
Dog from day 1? Boring... let me guess you own a Porsche or a Ferrari?
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