My 720s has gone boom

My 720s has gone boom

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ian-0vc7e

Original Poster:

11 posts

54 months

Friday 29th November 2019
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So had the car for 7 days. Driving back from work today I notice smoke out the back, stop immediately and there are now plumes of smoke pouring out. I’m thinking the cars gonna burn to the ground so used the fire extinguisher and called McLaren assist. They call fire brigade and 3 hours later I’m back home and the cars on a tow truck. Seems like the coolant hose came off and luckily not smoke but steam.

I have to say Mclaren have been awesome as I’ve had 5 personal calls to reassure me and setup collection and repair. But it was super embarrassing and scary too. People seemed to either relish the fact a supercar was on the side of the road on fire or some nice people really helped.

Hoping they can fix this soon.
But also a little disappointed with such a big issue so soon into ownership. Not sure if I have the confidence to drive the car far again incase something similar happens. No problems when I had my huracan for three years. And this after 7 days!

Why are the hose clips so weak! Should they upgrade them?

ian-0vc7e

Original Poster:

11 posts

54 months

Friday 29th November 2019
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They did the video walk around safety check 9 days ago. Fat lot of good that did!

ian-0vc7e

Original Poster:

11 posts

54 months

Friday 29th November 2019
quotequote all
LaurasOtherHalf said:
MAC 720S said:
ian-0vc7e said:
They did the video walk around safety check 9 days ago. Fat lot of good that did!
Well, you are certainly going to get McLaren's attention after posting on here, that's for sure.
In a good way or a bad way confused
I’ve nothing bad to say about them. They couldn’t have done any more so far. Do they read these boards?

They also said that they will upgrade all the hose fittings for me, and give me a 570 as a loaner. So far so good.

st happens, for 30 mins I was sat at the side of the road thinking my brand new car was going to burn to the ground. But now on reflection it’s not so bad. It’s repairable and I will report on how McLaren handle the repair which I don’t doubt will be first class.

ian-0vc7e

Original Poster:

11 posts

54 months

Saturday 30th November 2019
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It did go boom. Driving along the road and thick smoke/steam coming out of the engine bay bad enough for me to have to use the fire extinguisher and wait nervously for 15 mins for a fire engine to attend. Okay in hindsight it was a small hose clip that went. But these aren’t mass produced cars and I bought it 7 days ago and requested the hose clips were checked and a full video inspection was done.

The title of this thread is intended so that potential purchasers are informed of common weaknesses and can request this is address at point of purchase.

IMO McLaren should upgrade clips on all cars at next service or do a recall which would prevent issues like this. I took £157,000 out of my bank account 7 days ago, gave it to McLaren, was assured that the car was checked professionally by a master tech and then boom... for 30 mins I stood watching what I thought my £157k go up in smoke.

Put yourself in my shoes. This should have been avoided by replacing £55 worth of hose clips. Much less than the repair work, trailer recovery, rental car provided, reputations damage.

If this thread means a new owner can buy a McLaren and know to get hose clips changed for peace of mind and to avoid all these inconveniences then that’s worth an honest title.


Edited by ian-0vc7e on Saturday 30th November 09:28

ian-0vc7e

Original Poster:

11 posts

54 months

Sunday 1st December 2019
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Thanks every one for your support. No it hasn’t gone boom. But I was pretty distressed and freaked out and I hope other owners don’t have to go through that.

I used the fire extinguisher as there was smoke coming out of my car. Even the fire brigade thought it was on fire when they arrived. So I’m not sure what that comment is trying to imply. Would you stand by waiting to see if there’s a flame, potentially gaining more internal damage, when you have a Extinguisher to hand?

I’m not sure why some members aren’t happy with the title. But I’ll edit it to be less click bait if I can find out how.

ian-0vc7e

Original Poster:

11 posts

54 months

Monday 2nd December 2019
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Sorry about the £157k out of bank account thing. I wasn’t a cash buyer. I financed it as they came up with a stupidly impressive APR of 3%. I meant that I’m personally liable for ‘that’ amount of money. And as anyone can see what they are currently retailing for I didn’t think it would be seen as a brag. Just thought it would be quicker to say ‘just took £157k off me’ than go into all the financing details. Wow it is a tough crowd here. I’ll watch what I say going forward!!! New to this forum lark!

Anyway. More interestingly. I picked up a hire car today, a 720s Spider. Which I have to say, got more attention being in Azore Orange rather than my white (if that’s what ppl are looking for). I have to say it’s kinda frustrating as I dropped the top down and much prefer the spider lol.

Then I got a call saying their master technician is personally working on it at Ascot and I would be getting it back Friday. But in the meantime as they need the 720s back they are going to personally meet me and drop me a new 600LT spider as a second replacement.

I’m waiting for the third car now, perhaps a senna. Anyway, I have to say McLaren have been super amazing. Customer service top notch and I’ve managed to have extended test drive in two Lon cars which has taken the edge off a bit!


ian-0vc7e

Original Poster:

11 posts

54 months

Sunday 8th December 2019
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It’s back. And I think the engines still in fire wink

McLaren were very good. Less than a week. New catalytic converter and all the other little bugs fixed too at the same time.

They threw in a factory tour and a pure driving day as an apology which is nice!