Questions about the Renault EV range?

Questions about the Renault EV range?

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Butter Face

Original Poster:

30,344 posts

161 months

Saturday 14th December 2013
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Just putting this out there.

I am a Renault salesman (boo, hiss, how do you sleep at night etc etc)

I am by no means an EV expert but we have sold a few now so I am quite au fait with the range.

Happy to answer any questions/supply pictures of anything anyone may want to know/see.

Cheers!

Butter Face

Original Poster:

30,344 posts

161 months

Saturday 14th December 2013
quotequote all
AnotherClarkey said:
LordFlathead said:
Welcome and thank you for your offer of assistance.. I'm sure you will be kept busy smile

I would love an EV to get me to work and back. Can't find a waterproof version of the Twizy.. they need to offer doors and I would be more interested.
But they do offer doors - windows too.
Correct. Doors are a factory option and windows are an accessory now. smile

Butter Face

Original Poster:

30,344 posts

161 months

Sunday 15th December 2013
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AmitG said:
I'm really interested in how things have gone so far with the Renault EV range, and where it might go in the future.

How many have been sold, and is that better or worse than expectations? How are sales split between Twizzy, Zoe, Fluence and the van?

What are the typical buyer profiles? What makes them look at the EVs? Do they come in having already decided they want one, or do they get swayed on the spot?

Do buyers have any reliability issues or post-purchase regrets? Do you get people trading in after a few months for a "conventional" vehicle because they can't get on with the EV stuff, or do they tend to stick with it?

That sort of thing...
Quite a few questions! Some are way out of my knowledge but I will try my best!


How many have been sold, and is that better or worse than expectations? I don't have exact numbers in the UK, I will see if I can get some, but I know from press releases in the public that Renault-Nissan has fallen short of their predicted numbers across Europe. How that pans out in the future I don't know.

How are sales split between Twizzy, Zoe, Fluence and the van?
Again, I don't have the numbers, but in the UK I would say the number of Twizy/Fluence/Van sold is very small. ZOE is the focus of EV in the marketplace. We as a dealer have sold 23 ZOE and we have a very small market in a very rural place so not the target market at all!

What are the typical buyer profiles? What makes them look at the EVs? Do they come in having already decided they want one, or do they get swayed on the spot?

IMO the buyer profiles are older married couples, those who have already embraced newer technologies. I know that 3 of my customers have invested heavily in Solar panels, one has a windmill. They know about the tech, they know about the limitations and have done plenty of research before even coming into the showroom, we haven't 'sold' a single ZOE to a person just walking in asking about our range, they have all been sold to people coming in looking at EV specifically. We are always completely upfront with people who come in and wouldn't dream of putting someone into an EV if it didn't suit their needs, as a Clio Dci/Petrol are similarly priced/running costs we'd just supply that instead!

Do buyers have any reliability issues or post-purchase regrets? Do you get people trading in after a few months for a "conventional" vehicle because they can't get on with the EV stuff, or do they tend to stick with it?

The only 'relability' issues we have seen so far have been with charging points. A few customers have had to have their charging points replaced/refitted as they just weren't working. There is obviously always going to be niggles but these are quickly sorted. RUK works with British Gas as a supplier of charging points and they have been very good so far.

I haven't had a single complaint from any of my customers about their ZOE. They are universally loved by the people that buy them. That sounds crass but it is true, not a single complaint.



I'd suggest anyone who just wants to try one to call your Renault dealer, just say you want to give it a go for a few hours and I'm sure they'll oblidge, I think most dealers have a ZOE demo now and we have no issue lending it to people to try it out.

Hope that's a little bit helpful.

Butter Face

Original Poster:

30,344 posts

161 months

Sunday 15th December 2013
quotequote all
I agree AC. There is also a lower powered version of the Twizy available there which can be driven at 16 (I think) which will make them more popular.

Butter Face

Original Poster:

30,344 posts

161 months

Sunday 15th December 2013
quotequote all
Phunk said:
Can the Zoe be charged from a normal UK 3 pin socket?
No. Well, yes.

The car doesn't come with the cable (EVSE) to charge from a 3 pin socket but I believe there is aftermarket support (well there is in Europe, not in the UK)

Charing from the mains is riduclously slow and would only ever be useful in a dire emergency if you have 12+ Hours to kill....

Edited by Butter Face on Sunday 15th December 14:34

Butter Face

Original Poster:

30,344 posts

161 months

Wednesday 18th December 2013
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I will tomorrow. I'm off today.

Butter Face

Original Poster:

30,344 posts

161 months

Thursday 19th December 2013
quotequote all
Sorry I ended up taking today off too, I know, taking the piss right?

What kind if deposit do you want to put in?

Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
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2k Deposit on a Dynamique Intens Spec with metallic paint = £242.47pm over 48m, Battery lease is £93pm over same term with same mileage.

Total monthly is £335.47.

With 4k Deposit the payments are £193.72 and battery is the same.

Total monthly is £286.72.

There's a new offer in the new year which will make them a bit more attractive (IMO)

Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
quotequote all
McWigglebum4th said:
What about poverty spec?
£219.64 With 2k deposit, £170.97 for 4k deposit. Same battery lease figures.


Synchromesh said:
Butter Face said:
2k Deposit on a Dynamique Intens Spec with metallic paint = £242.47pm over 48m, Battery lease is £93pm over same term with same mileage.

Total monthly is £335.47.

With 4k Deposit the payments are £193.72 and battery is the same.

Total monthly is £286.72.
Do you own the car after the 4 years or is it just a lease?
PCP so you hand the car back, pay off a final installment or PX it.


Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
quotequote all
McWigglebum4th said:
Butter Face said:
McWigglebum4th said:
What about poverty spec?
£219.64 With 2k deposit, £170.97 for 4k deposit. Same battery lease figures.
Yeah poverty spec


So what extra useless rubbish do you get in powerfully built director spec over poverty spec
http://brochures.renault.co.uk/f07af789-35d0-46dc-9754-410d9d05e5e4/view

Page 2 lists spec differences.

Those prices are + Battery lease @ £93 just to clear it up.

Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
quotequote all
Synchromesh said:
Butter Face said:
£219.64 With 2k deposit, £170.97 for 4k deposit. Same battery lease figures.
That adds up to £11.5k or £12.1k (plus battery lease). You can buy one outright (which I think you still need to add the battery lease figure to) for £14k, so are Renault basically predicting it'll only be worth £1.9 - 2.5k in four years time!?

What's the APR figure on for the boggo one with £2k down?
8.94% APR.

OFP is £4,763.70.

Total amount payable is £17604.42 inc deposit and all interest and charges.


Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
quotequote all
Synchromesh said:
Butter Face said:
8.94% APR.

OFP is £4,763.70.

Total amount payable is £17604.42 inc deposit and all interest and charges.
Cheers for the speedy reply. Does the £17k figure include the battery lease?

Also on the RUK website it says the Zoe is £13,995. Do we need to add the monthly battery lease on top or is that inclusive?
No, that's the car. The battery lease is always seperate.

Same with the figures on the website, you buy the car, the battery lease is always at seperate and independent charge.

There is a new offer coming in on 1st jan which makes it mad for anyone to buy an expression over an dynamique.

Butter Face

Original Poster:

30,344 posts

161 months

Saturday 21st December 2013
quotequote all
Synchromesh said:
Butter Face said:
OFP is £4,763.70.

Total amount payable is £17604.42 inc deposit and all interest and charges.
Wait so it's nearly £18k to lease it for 4 years and then hand it back, or £14k to buy it outright and own it fully? WTF!
Only if you pay the OFP. It's how all PCP schemes work.

If you just hand it back you don't pay the OFP and you pay around £12.8k over the 4 years.

Pretty standard stuff!

Butter Face

Original Poster:

30,344 posts

161 months

Sunday 22nd December 2013
quotequote all
Synchromesh said:
Butter Face said:
Only if you pay the OFP. It's how all PCP schemes work.

If you just hand it back you don't pay the OFP and you pay around £12.8k over the 4 years.

Pretty standard stuff!
So it cost pretty much to same to borrow it for 4 years as it does to own it forever? I don't know what's worse; the sliminess of the salesmen who push these sort of scams, or the punters who don't spend 30 seconds to do the maths before signing! Caveat emptor, no less!
Really? We're going there?

Not everyone has 14k to buy a car, borrowing 14k from the bank would cost you near as damn it as much.

Take your thoughts elsewhere.

Butter Face

Original Poster:

30,344 posts

161 months

Sunday 22nd December 2013
quotequote all
simoid said:
Butter Face said:
8.94% APR.

OFP is £4,763.70.

Total amount payable is £17604.42 inc deposit and all interest and charges.
Been looking into this sort of thing for around 8000-9000 miles per year - I think I'm still better off with a nearly new efficient petrol (probably a zero road taxer) at this time.
I agree.

EV cars are still very much for people who want rather than need one.

The fuel costs are not staggeringly different, but it's a personal choice.