Car repaired prior to delivery

Car repaired prior to delivery

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CarbonXKR

Original Poster:

1,275 posts

223 months

Friday 9th November 2018
quotequote all
I questioned the dirty interior of my new lease car in both driver and rear footwells and also the mileage of 38 miles on delivery off transporter. Wasn't unduly concerned although the wife wasn't happy, but now the lease company have told me the car was damaged on delivery to transport and was taken and repaired at the dealer bodyshop! This was only announced after I left feedback about the dirty interior on their feedback questionnaire.

None too happy about this and have asked what the damage was and where? Should I be concerned/annoyed (I am), and does anyone have any experience or knowledge in these matters?

CarbonXKR

Original Poster:

1,275 posts

223 months

Saturday 10th November 2018
quotequote all
Thanks for the responses. Seems that it is a regular occurrence after "searching" the forum and nothing to be concerned about as long as the repair is carried out professionally.
Re "it's not your car so why care" comments, try telling that to the wife!