New car - dealer wants to register, tax & get paid early
Discussion
After deliberating about selling my old car, I made a snap decision & flogged it last weekend. Have now found & done a deal for a new Yaris GR Sport. Deal done over the phone so far and I said I was looking to take delivery anytime after 1st April.
With the deal pretty much done (distance sale) the salesman now says he wants to register the car at the end of this month to hit his sales target. It's not a big deal to me as it's going to be a 2023 '23-plate regardless, however he's said he wants payment (of the £8k customer deposit) made by 29th March so he can go ahead & register & tax it.
My plan was to pitch up to the dealer on an agreed April handover date, pay on my debit- card as I've done with no problem at dealers in the past, & take the car.
I'm wary of paying £8k early, especially as I want to check that the car is in the condition it should be for a brand new car (I was at a Kia dealer last weekend & 2 of the 6 brand new cars in the showroom had sizeable dents in the rear quarter panels)! The salesman made no mention of a loss of month's tax to me, or do they register it for 13 months or something? In an extreme example I worry that they could even fail & shut up shop between me paying & the delivery date.
My husband says to tell the dealership that I want it registered & taxed in April & that I'll pay by debit-card on the day. He says the salesman is making the issue of him not hitting target my issue. I'd like the salesman to hit his target but not if I'm expected to pay for the car at least a week early & not if it's going to short change me slightly on road tax. Any advice would be appreciated.
With the deal pretty much done (distance sale) the salesman now says he wants to register the car at the end of this month to hit his sales target. It's not a big deal to me as it's going to be a 2023 '23-plate regardless, however he's said he wants payment (of the £8k customer deposit) made by 29th March so he can go ahead & register & tax it.
My plan was to pitch up to the dealer on an agreed April handover date, pay on my debit- card as I've done with no problem at dealers in the past, & take the car.
I'm wary of paying £8k early, especially as I want to check that the car is in the condition it should be for a brand new car (I was at a Kia dealer last weekend & 2 of the 6 brand new cars in the showroom had sizeable dents in the rear quarter panels)! The salesman made no mention of a loss of month's tax to me, or do they register it for 13 months or something? In an extreme example I worry that they could even fail & shut up shop between me paying & the delivery date.
My husband says to tell the dealership that I want it registered & taxed in April & that I'll pay by debit-card on the day. He says the salesman is making the issue of him not hitting target my issue. I'd like the salesman to hit his target but not if I'm expected to pay for the car at least a week early & not if it's going to short change me slightly on road tax. Any advice would be appreciated.
Understood panamax however the salesman only brought this issue up this afternoon so he's hedging his bets.
My husband tells me that whatever I do I shouldn't pay anything until handover day as if there were a problem with the car then I've little leverage to get it resolved. I totally get that but then he is the type of person who will pull the plug on a deal at the drop of a hat if it doesn't feel right.
My husband tells me that whatever I do I shouldn't pay anything until handover day as if there were a problem with the car then I've little leverage to get it resolved. I totally get that but then he is the type of person who will pull the plug on a deal at the drop of a hat if it doesn't feel right.
b0rk said:
Are you getting a discount or incentive for it being registered slightly early and the payment made in advance sight unseen?
I'm getting a very good deal however the salesman had indicated from the start that they wouldn't get the car until the first or second week in April. I said that was fine as I couldn't buy it until at least 1st April anyway. Then yesterday (Saturday) afternoon he said it looks like they'll be able to get the car early & so brought up registering it in March to help him hit target.Sheepshanks said:
Use a credit card, or a debit card with purchase protection. I think may debit cards have that now, but you’d have to check with your card issuer.
Thought about credit-card but dealer will charge 2% (on £8k) if I do (I hardly ever use it & it only has a £4k limit on it anyway). My debit-card doesn't have that level of protection.I think I'm just going to tell him that I'll take delivery in April as originally planned & will pay by card on the day. He can register & tax car early if he wants, as long as I'm not disadvantaged. If that's an issue for him then I'll cancel the deal. I'm in no rush to buy & there will always be another car.
ingenieur said:
Why do you want to wait for the car? If it's the logistics of collecting it why not ask to have it delivered instead?
Also, the risky bit aside for a second... the salesman is giving you an opportunity for a discount. Say you'll go ahead with the target payment if he gives you £750 off.
I think they're probably already at the best price just to shift another unit & hit either the saleman's target or the dealership volume target or both. Regardless, it doesn't suit me to take the car early for a few reasons & delivery/further discounts won't change that. We'll no doubt speak tomorrow & I'll stick with paying for & taking delivery in April, & he can register & tax it in March if he wants as long as it's of no detriment to me. I'm not comfortable with paying up front so if the dealer is insistent about that then I'll cancel & buy another car elsewhere.Also, the risky bit aside for a second... the salesman is giving you an opportunity for a discount. Say you'll go ahead with the target payment if he gives you £750 off.
Cogito Ergo Sum said:
The dealer is not allowed to charge any surcharge for using a credit card - many just won’t allow it and will take bank transfer only for larger amounts.
I didn't know that. Maybe their purchase agreement needs updating as it clearly states a 2% credit card surcharge.alscar said:
For the sake of a few days it seems a shame to fall out ?
How many identical cars at an equally good deal are available elsewhere ?
It sounds like you have yet to pay any deposit.
The salesman asking you to pay a deposit to register and tax for you to then show up 2 days later to pay the balance and take delivery ( or get it delivered ) doesn’t sound too outrageous from either of your positions.
I’m assuming this is either a MD or decent Indy ?
I wouldn't fall out with him & I've only found one identical car that is close to this deal which is £103 more expensive & the 1st service isn't included, though it is much closer & easier for collection so that's a possibility. I'd be happy to pay a deposit to allow them to register & tax it but he is now looking for full payment & there would likely be 5-7 days between that & me taking delivery.How many identical cars at an equally good deal are available elsewhere ?
It sounds like you have yet to pay any deposit.
The salesman asking you to pay a deposit to register and tax for you to then show up 2 days later to pay the balance and take delivery ( or get it delivered ) doesn’t sound too outrageous from either of your positions.
I’m assuming this is either a MD or decent Indy ?
A couple of other things annoyed me over the weekend including the salesman's lack of compliance with some of the most basic FCA requirements. I was happy to ignore it initially because I was getting such a good deal on the car but it grated on me over the rest of the weekend & today, so I rang the other dealer up at lunchtime & did a deal on that car. It's a little more expensive as it has some extras however he was miles less painful to deal with than the first guy. Email to cancel original deal now sent & it's forgotten about already as far as I'm concerned. First dealership's sales contract was years out of date & their guy needs an FCA refresher course.
Wasn't bothered by the lack of FCA compliance as I was comfortable with what I was signing up for, but from a salesman at a main dealer it was very surprising. Over the weekend I just thought that if they couldn't be bothered with that, then would they bother PDI'ing it properly & would they bother setting a firm delivery date or mess me about after I'd made travel arrangements. IME if a business is lacking in one area then it's also a wider issue throughout business and I don't deal with those types of fly, take short-cuts businesses. He threw away a sale for the sake of a 10 min compliance phone call..... after already stating that he needed the sale to hit target.
New dealer is much more professional.
New dealer is much more professional.
Edited by anonymous-user on Wednesday 22 March 08:17
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