Connectivity problems

[Whistle]

I pay for premium connectivity and last Monday morning the problems started.

It was a frosty morning so I tried to pre heat the car, my phone would not connect at all.
Once in the car the maps would not load and the internet radio was hit and miss.

I did a hard reset and this seemed to fix it.

All week it’s been hit and miss, I did a software update midweek but this only seemed to have something to do with Apple Music. I reset the car a few times and this helped for a few hours then the same problem.

It’s like the SIM card has little or no connection most of the time. It been working 100% for the last year.

I can’t connect to it now, it says I was connected 3 hours ago this is when I last used it to nip to the shop.

Even though the car is at home it’s showing on the unconnected app it’s at work.

Any ideas.

[Whistle]

Mines been doing it for a couple of months now.

I can travel for miles and miles across the country with a grey screen. Reboot the car and it work ok on the same route back. It’s very hit and miss.

[Whistle]

Yes, on and off over the last 2 weeks no connectivity at all.

This is in areas that I know the signal is very good.