Help stuck can't open fuel filler

Help stuck can't open fuel filler

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TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Hi I can't open my fuel filler, pops up 3mm but no more tried pulling the emergency cord real hard and it now feels stretched but the flap won't open any ideas while I look for the fuse ???

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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I should say its a 991 I really could do without having it recovered right now !

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
quotequote all
Bugger, ok thanks I've got home but its Christmas now and they'll have to order parts so stuck it in the garage and I'll have to sort it after Christmas I've broke the pull cord which is a completely stupid design no cable just a plastic cord which is obviously not connected to the catch it must be on the switch which only saves you if the switch fails not the solenoid crazy and I'm not just saying that because I'm annoyed. To get to the pull cord you need to open the door so you have the keys so connect the bloody thing to the catch so when you pull it it releases the flap, oh no that's far too simple !

Ho ho bloody ho.... Still it's not like I haven't got plenty of drink And I can't drive the car so Merry Christmas every one !!

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Well at least I gave quite a few people a laugh in the petrol station :-)

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Helicopter123 said:
Must be annoying - other than that though, how are you enjoying the car?
I'm loving every moment, well nearly obviously.....

Click Here

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Slippydiff said:
I hope you're not suggesting there's some kind of shared parts bin engineering going on between Wolfsburg and Stuttgart ? The very thought is ludicrous . . . . smash

The Porsche reputation was founded upon engineering excellence and innovation, they'd never risk sullying that reputation by abandoning their pursuit of engineering perfection in the search for increased profits. Oh, hold on . . . . . . .

silly
Next time you are in an OPC go and inspect the emergency fuel flap opener and the plastic trim it fits in, its quite frankly appalling, 'engineering excellence and innovation' you say, hmmmmm.

However, the mag power lead on the Macbook Pro is a great idea so when you trip over the lead it just falls off and then pop its back on again with magnetism, there are people with innovative design, just not this car manufacturer, in certain areas.

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Feeling a bit pee'd off as I had a puncture 3 weeks ago which was just bad luck and had to wait a couple of days for a new one, then I've been very busy working and haven't used it since so I thought I'd be able to go play over Christmas but not now. Now then I will ring the OPC first thing and see did they have another they can lend me but they probably say call Porsche Assist but with it being Christmas Eve I can't wait in all day for them like last time so ill lock it away and worry about it in the new year.

TryHarder

Original Poster:

899 posts

187 months

Sunday 23rd December 2012
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Biker's Nemesis said:
Try harder.


Sorry.
Lol I did that and it broke all together ;-)

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
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Old Trout said:
I'm confused - you just push the cap and it clicks open - what is stopping it?
Bit like my toaster, toast in press button bit later it pops up done, except for the day it goes wrong and the toast doesn't pop up anymore.


TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
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No the OPC has no cars they can (or will) lend me so its Porsche assist, but I can't waste the day waiting for them what with the time of year an all, they won't order any parts until they have seen the car (I guess I knew that) so it'll be an ornament in the garage for a little while.

I'll let you know the outcome and if there is a 'trick' to getting it open if it happens to anyone else.

Merry Christmas :-)

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
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GuillaumeB said:
Sounds like deja vu.

The trick is to get Porsche Assist to remove the solenoid from under the wheel arch and it can be done without removing a wheel. But it needs to be done by someone who knows what they are doing and not all Porsche Assist recovery trucks are created equal as I discovered.

You're lucky this didn't happen to you hundreds of miles away from home and in the middle of the night. I had an absolute nightmare getting it sorted and on my return home wasn't particularly impressed when my OPC told me they had no cars too.

Like I said I was very upset indeed.
How many miles have you done since it was replaced ?? Thanks

TryHarder

Original Poster:

899 posts

187 months

Monday 24th December 2012
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GuillaumeB said:
Maybe a couple of hundred miles? Touch wood it won't happen again!

Apart from that what an amazing car. For my needs it is just perfect.
Ah ok thanks, so you've only filled up once since then, is yours a 2013 car mine is and was manufactured July or August I can't remember exactly, I know I've only had it two months and I have filled it only 5 times !!

TryHarder

Original Poster:

899 posts

187 months

Friday 28th December 2012
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  • **UPDATE****
Took the car to the OPC yesterday afternoon, said give me a call when you have the parts, expecting it to be next week, and just received a call saying parts arrived this morning,they are fitting as we speak, come and get it at 12pm. So that's pretty good service. smile

TryHarder

Original Poster:

899 posts

187 months

Friday 28th December 2012
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All back and it worked fuel purchased, and then I went for a hoon, oh boy do I love this car ! I rekon the 'S' owners are missing out because if you let the 3.8 rev you're well into lose your licence time and the 3.4 sounds sooooo good when you let it go, my face hurts so much fun.

Just for reference the fuel flap issue can affect the 981 the only other instance the OPC had seen was a new Boxster let's hope it's a rare problem !!

TryHarder

Original Poster:

899 posts

187 months

Tuesday 1st January 2013
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Oh no sorry to hear that !

How many miles has your car done ??

TryHarder

Original Poster:

899 posts

187 months

Tuesday 1st January 2013
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Well from what I've learnt it's not the little spring opener, under that there's a rod that comes out about 18mm into a plastic hoop that's what's stuck so your lid is currently just popping the amout of play between the rod and the hoop, so every time you lock the car it fires out and every time you unlock it retracts. So I reckon I have locked and unlocked about 55 times and then it broke.

Mine was locked up solid so the stupid emergency release had no chance !

Edited by TryHarder on Tuesday 1st January 21:41

TryHarder

Original Poster:

899 posts

187 months

Wednesday 2nd January 2013
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martvr said:
Got you, that makes sense, thanks for the info. So it's really more to do with how many times the car has been locked and un-locked, no idea on that score I'm afraid. I take it there have been no repeat failures yet?

Those nice Porsche Assist folks will be round in the morning to take it to the mendy man so a good reaction from the OPC who said they'd need it for a couple of days to diagnose, order whatever was necessary and then fit. I'll be interested to see how they get on.
Yes it's just the servo that is jammed, easy to change for them, front wheel off unscrew the back part of the wheel arch liner, disconnect and remove and replace with new one. Your useless emergency cord is all part of the replacement unit.

Will it fail again, hmmm I don't know I asked if it looked the same as the failed one and was told yes just the same no noticeable difference, perhaps it wasa bad batch but I can't imagine yours was built the same week as mine so I guess if they keep failing they will get some better solenoids, and send out a recall, as it disables the car and can leave you stranded.

Just fill up with enough to compete the round trip of your journey for a couple of years until the paranoia passes, or get another car you feel won't leave you stranded without warning. Glad it wasn't an expensive quality car or I'd be quite annoyed biggrin

TryHarder

Original Poster:

899 posts

187 months

Thursday 3rd January 2013
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bobsan said:
The rod that fires through the ring is plastic and doesn't go in very far, its at best tamper proof as opposed to secure deterrent. I'm guessing you could pull the flap open and the rod would simply bend and flick out of the ring. Then you could push it back into the solenoid, lock/ unlock repeatedly with flap open and watch it's movement or lack of.
Would you mind taking a picture of your 991 or 981 mechanism, because your description does not match what is fitted to my car and so if your setup is different i'd be interested.

Thanks.