997tt - big coolant leak.Return to dealer or warranty claim?

997tt - big coolant leak.Return to dealer or warranty claim?

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drabux

Original Poster:

18 posts

266 months

Friday 3rd November 2017
quotequote all
Hi All,
I bought a 997tt nearly 3 months ago from a dealer in Sheffield (I live in Bath). It came with a RAC Gold warranty (maximum cover of £1k). The car has developed a big coolant leak and my local indy is pretty confident it is coming from the oil cooler/coolant heat exchanger.

It's an engine out job to fix the problem.

So, what do I do? I have just 5 days left on the RAC warranty which came with car, but it's limit is just £1k. Should I go there first or should I go back to the dealer to ask them to fix the problem. The car has done just 300 miles since I bought it.
Cheers!

drabux

Original Poster:

18 posts

266 months

Friday 3rd November 2017
quotequote all
I don't think the wear and tear argument holds (see AA advice below) but I could be wrong!


If a fault comes to light after 30 days but before 6 months you’re entitled to a repair, replacement or refund.

It’s assumed in law that the fault was present at the time of purchase unless the seller can prove otherwise.
Unless you’ve agreed otherwise, the seller (dealer) has only one opportunity to repair (or replace) the faulty vehicle after which, if they fail to repair it, you’re entitled to a refund.
In the event of a refund following a failed attempt at repair during the first six months the seller may make a 'reasonable' adjustment to the amount refunded to take account of the use that you’ve had of the vehicle.