991 instrument Cluster Failure - Ouch!

991 instrument Cluster Failure - Ouch!

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blueSL

Original Poster:

617 posts

227 months

Friday 17th May 2019
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The LCD display in my 991.2 GT3 has failed. The dealer’s diagnosis is that it needs a new instrument cluster. There’s no partial repair so you get everything, dials, screen, warning lights, the lot. The replacement cluster is built to order in Germany to take account of all the variations - imperial/metric, mph/kph, manual/pdk, model designation, dial colours etc etc.

The part alone costs £2600 + VAT and to fit it, the dash has to come out again (it’s already been out once to do a hard reset on the tracker) and that’s another £1000 + VAT, £4300 total, all for a failed LCD display which probably costs £20 from China.

Thank goodness it’s under warranty!


blueSL

Original Poster:

617 posts

227 months

Saturday 18th May 2019
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Yes, but even if the LCD could be replaced, there is still the nonsense of the dash having to come out. 4 hours to take it out, 4 hours to put it back with all the risks of it not going back properly.

Reminds me of the Aston Martin DB9 needing the engine to be dropped to replace the wiper motor.

blueSL

Original Poster:

617 posts

227 months

Saturday 18th May 2019
quotequote all
Well then the dealer is lying to me. Thanks for the information.

blueSL

Original Poster:

617 posts

227 months

Sunday 19th May 2019
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I’m encouraged by others replies that it’s simpler than taking the dash out because when they did - to do a hard reset on the tracker - there was an issue after it had gone back.

Edited by blueSL on Sunday 19th May 09:41

blueSL

Original Poster:

617 posts

227 months

Saturday 15th June 2019
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cvega said:
GT3 expensive to repair? why I never..
Smart-arse comment - it’s a 991.2 and the repair cost would be the same or similar for the most basic Carrera.

Anyway, 4 weeks on, still not fixed, no date from Porsche when the part will be available and no date when they know when it will be available. Understandable for a 30 year old car, but ridiculous for a car that is barely out of production - and if you include the GT3 RS and the Speedster, still in production.

Meanwhile, the car is undriveable because if there’s a problem, you can’t see the messages the car is telling you.

blueSL

Original Poster:

617 posts

227 months

Saturday 15th June 2019
quotequote all
Thank you.