Not sure if in the right place but, issue with car.

Not sure if in the right place but, issue with car.

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ape x

Original Poster:

958 posts

78 months

Tuesday 9th January 2018
quotequote all
OK so took car to garage with knocking noise, I suggested it might be buckled alloy wheel or balancing/tracking etc.
Got a call and they said "oh its the drive shaft" OK so took it back in they put new driveshaft on it.
Collected car drove home...still knocks?
What should i do? Take it back?
Why did they not test drive it?

ape x

Original Poster:

958 posts

78 months

Tuesday 9th January 2018
quotequote all
Not sure, i took it in to have them look at the alloys as like i said i thought it was those as they were new to me, but 2nd hand. Car seemed fine before the alloys went on.
Anyway when they test drove it they said it was drive shaft, so I booked it in and they fitted drive shaft and knocking still there.

In hind sight i am an idiot, but even an idiot has some rights? I hope....

I will take the car back tomorrow and simply try the approach of "still knocks can you take a look or at least drive it" and see what reaction they have.

The car had passed an MOT weeks before and no mention of drive shaft issues, so not sure if that would be picked up on MOT? But bit of added info.
Also they quoted £150 all in for drive shaft but actual bill was £250. Said it took longer than expected.

As i type this i want to punch myself in the head...so those thinking it..I already have...

ape x

Original Poster:

958 posts

78 months

Wednesday 10th January 2018
quotequote all
Spoke to the garage and its in Thursday and i will take a mechanic out in it....but

Just went to swap over some winter wheels to see if the knocking is something stupid like the alloys and noticed the drivers side wheel hub bolt thing looked all shiny...checked passenger side and its black....so bit more looking i discovered they changed the wrong side to the side they first diagnosed....

they did off side, went in to get near side.... oh dear.