A6 gearbox contamination not picked up by Audi dealer
Discussion
Your advice is really appreciated - I really don't know where else to go.
My Audi A6 2013-reg Automatic Diesel TDI 2.0 was stalling. Its done close to 100,000 miles.
I took it to an official Audi dealer to have this resolved and a minor service two weeks ago. They did a software reboot - still not solved stalling.
I took it back to Audi after two weeks to have it fixed again on Thursday. This time they found that there was coolant contamination in the gearbox. If below 50 parts per million coolant contamination, they can flush the gearbox and repair. Since its already 150 parts per million - the whole gear box plus pipes needs be replaced.
Do I have any legs to stand on. Should Audi dealer have picked up this issue early and still be in position to repair not replace?
My insurer only covers accident not this type of mechanical failure. Is scrapping the car the only option at a huge loss?
Thank you for your help.
My Audi A6 2013-reg Automatic Diesel TDI 2.0 was stalling. Its done close to 100,000 miles.
I took it to an official Audi dealer to have this resolved and a minor service two weeks ago. They did a software reboot - still not solved stalling.
I took it back to Audi after two weeks to have it fixed again on Thursday. This time they found that there was coolant contamination in the gearbox. If below 50 parts per million coolant contamination, they can flush the gearbox and repair. Since its already 150 parts per million - the whole gear box plus pipes needs be replaced.
Do I have any legs to stand on. Should Audi dealer have picked up this issue early and still be in position to repair not replace?
My insurer only covers accident not this type of mechanical failure. Is scrapping the car the only option at a huge loss?
Thank you for your help.
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