Discussion
I bought my latest Aston back in July last year from Brentwood Aston Martin, a 2013 V8 Vantage.
I picked it up in the beginning of the August and have only covered 2000 miles since then, 2000 miles of sensible driving....
Picked up the car with 26665 miles on the clock, now reads 28693
Now the clutch has started to go, 5th or 6th gear on Motorway, accelerate, engine revs up with no acceleration for about 2-3 seconds, so its slipping. The car is a manual as well.
When I received the car I always thought it smelt a bit clutchy on take off from 1st-2nd gear and also when reversing. This is the second one I have owned and I will say that I do not ride the clutch and do not slip the clutch when changing gear etc...
Where do you all think I stand on going back to the dealer this far on? The car is still under warranty, although I know that the clutch is a wear and tear item and wont be covered. I feel that some part contribution would be fair.
I just feel that to pay that money and then have a clutch go only after 2000 miles is a bit poor, also surely the clutch life should be more than 28K??
Also what's the average cost to replace a clutch??
Not only this, the oil pressure warning light has come on, the car is making pressure and working ok but the light is just on for no reason, AM Weybridge had the car for nearly 2 weeks with no joy of finding the fault, I had to have the car back over Xmas as it was booked into a detailer for Machine polish and ceramic coating, but car is going back to AM in Weybridge end of Jan to see if they can find the oil light fault.
Oh and to top this all off, somewhere between AM picking the car up and dropping it off to the detailers the delivery driver snapped the front corner off of the front splitter and didn't even bother to report it... But they have accepted responsibility and have agreed to replace the splitter.
My 1st Aston I had heaps of grief with when I 1st bought it and now this time around too...
What do you guys think??
I picked it up in the beginning of the August and have only covered 2000 miles since then, 2000 miles of sensible driving....
Picked up the car with 26665 miles on the clock, now reads 28693
Now the clutch has started to go, 5th or 6th gear on Motorway, accelerate, engine revs up with no acceleration for about 2-3 seconds, so its slipping. The car is a manual as well.
When I received the car I always thought it smelt a bit clutchy on take off from 1st-2nd gear and also when reversing. This is the second one I have owned and I will say that I do not ride the clutch and do not slip the clutch when changing gear etc...
Where do you all think I stand on going back to the dealer this far on? The car is still under warranty, although I know that the clutch is a wear and tear item and wont be covered. I feel that some part contribution would be fair.
I just feel that to pay that money and then have a clutch go only after 2000 miles is a bit poor, also surely the clutch life should be more than 28K??
Also what's the average cost to replace a clutch??
Not only this, the oil pressure warning light has come on, the car is making pressure and working ok but the light is just on for no reason, AM Weybridge had the car for nearly 2 weeks with no joy of finding the fault, I had to have the car back over Xmas as it was booked into a detailer for Machine polish and ceramic coating, but car is going back to AM in Weybridge end of Jan to see if they can find the oil light fault.
Oh and to top this all off, somewhere between AM picking the car up and dropping it off to the detailers the delivery driver snapped the front corner off of the front splitter and didn't even bother to report it... But they have accepted responsibility and have agreed to replace the splitter.
My 1st Aston I had heaps of grief with when I 1st bought it and now this time around too...
What do you guys think??
Edited by burntout on Saturday 13th January 06:53
Edited by burntout on Saturday 13th January 06:56
AdamV8V said:
Why?
It’s not that that clutch has gone after 2,000 miles; it’s that it’s gone after 29k miles which, from my own experience and what I’ve seen on here, is a pretty average.
Since buying the car, the OP has put a further c10% wear on the clutch and, whilst I’m sure we all believe his mechanical sympathy (and I genuinely do, Paul!), in reality who’s to say those miles weren’t put on at Santa Pod, or reversing up his 15% gradient driveway?
The Timeless 140pt check doesn’t include a check on clutch wear so, unless the OP wants to pay the labour on a clutch disassembly to do so, it’s always going to a be a case of ‘buyer beware’ unfortunately.
Now, having said all of that, it certainly tarnishes the ownership experience and nobody wants an unhappy customer (esp a vocal one!) so, as Paul mentioned, some kind of contribution from the dealer or, at best, for the work to be done at cost would probably be a reasonable outcome for all parties. But the dealer is under no obligation to offer this.
The other option, as has been mentioned, is that the OP bites the bullet and goes for the twin plate upgrade (and the benefits that entails), either via the Independent route or the AMR item via his dealer - again, you’d hope, with some kind of ‘deal’ to do so.
Sorry to hear of your woes and hope it gets sorted soon.
That mirrors exactly what I was thinking.... I suppose because I know how I have driven the car I just feel short changed a bit... Especially after all the grief I had with my 1st Aston... Its like "Here we go again..."It’s not that that clutch has gone after 2,000 miles; it’s that it’s gone after 29k miles which, from my own experience and what I’ve seen on here, is a pretty average.
Since buying the car, the OP has put a further c10% wear on the clutch and, whilst I’m sure we all believe his mechanical sympathy (and I genuinely do, Paul!), in reality who’s to say those miles weren’t put on at Santa Pod, or reversing up his 15% gradient driveway?
The Timeless 140pt check doesn’t include a check on clutch wear so, unless the OP wants to pay the labour on a clutch disassembly to do so, it’s always going to a be a case of ‘buyer beware’ unfortunately.
Now, having said all of that, it certainly tarnishes the ownership experience and nobody wants an unhappy customer (esp a vocal one!) so, as Paul mentioned, some kind of contribution from the dealer or, at best, for the work to be done at cost would probably be a reasonable outcome for all parties. But the dealer is under no obligation to offer this.
The other option, as has been mentioned, is that the OP bites the bullet and goes for the twin plate upgrade (and the benefits that entails), either via the Independent route or the AMR item via his dealer - again, you’d hope, with some kind of ‘deal’ to do so.
Sorry to hear of your woes and hope it gets sorted soon.
Well what an outcome......
I can honestly say that Gavin Hawkes from Brentwood has pulled it out the bag and knows how to keep customers happy..
He has offered to not only replace the clutch at a very reasonable, in fact exceptionally reasonable price, he is having the car collected from my house to be taken there and then delivered back to me as well. Berkshire to Essex & back, that's a fair few miles...
Amazing and really happy with the service and after care.
I can honestly say that Gavin Hawkes from Brentwood has pulled it out the bag and knows how to keep customers happy..
He has offered to not only replace the clutch at a very reasonable, in fact exceptionally reasonable price, he is having the car collected from my house to be taken there and then delivered back to me as well. Berkshire to Essex & back, that's a fair few miles...
Amazing and really happy with the service and after care.
Took everyone's advice and went for the twin plate clutch with lightened fly wheel...
Brentwood AM lived up to they're promise and as a good will gesture supplied and fitted clutch half price
Car is all fixed and I collect it on Saturday, I haven't had my car since Jan.... So I'm well excited about getting it back....
I have got to say I'm really happy so far with the service I have had from both HWM Weybridge and Brentwood.....
Brentwood AM lived up to they're promise and as a good will gesture supplied and fitted clutch half price
Car is all fixed and I collect it on Saturday, I haven't had my car since Jan.... So I'm well excited about getting it back....
I have got to say I'm really happy so far with the service I have had from both HWM Weybridge and Brentwood.....
Dal65 said:
Good news that your getting the car back , ready for the track day , just wondering why did they have the car for so long ?
A mixture of a rammed work shop me stealing the car back to have it detailed as was booked in plus a difficult fault to find and rectify, add some logistics issues in there as well LOL.....just excited to get it back....
Gassing Station | Aston Martin | Top of Page | What's New | My Stuff