Service at DMS ........ (or Deebie does Derby!)
Discussion
Had my annual service done on the DB9 at Derby Motor Services yesterday.
I can't tell you how impressed I was by Rick, Kay, Fraser and Ben. Excellent, friendly service that puts main dealers to shame.
Ricks' knowledge of modern Astons is superb and his willingness to spend time with every customer to explain the problems, faults and more importantly, the solutions to Aston niggles, is priceless.
He sorted out some long standing problems with my car that the main dealers have been either unwilling or unable to do. He went several steps beyond what could be described as a "standard service".
Kay & Ben kept me fed and watered with teas and ice cream whilst Rick and Fraser worked tirelessley on the car. They didn't mind me 'nosing around' the workshop and the other vehicles, which I must admit I love to do. They didn't mind me watching the work being carried out on my car, which I also love to do.
I even got to sit in a Vanquish that had been used in the publicity photos and posters for the James Bond film.
All in all a very pleasant experience and a vast difference to what I have experienced at an Aston Main Dealer, (who shall remain nameless for legal reasons!!!!).
I can thouroughly recommend DMS for all your Aston work - mine will certainly not be going anywhere else.
Thanks Rick, Kay and the boys.
ANT
I can't tell you how impressed I was by Rick, Kay, Fraser and Ben. Excellent, friendly service that puts main dealers to shame.
Ricks' knowledge of modern Astons is superb and his willingness to spend time with every customer to explain the problems, faults and more importantly, the solutions to Aston niggles, is priceless.
He sorted out some long standing problems with my car that the main dealers have been either unwilling or unable to do. He went several steps beyond what could be described as a "standard service".
Kay & Ben kept me fed and watered with teas and ice cream whilst Rick and Fraser worked tirelessley on the car. They didn't mind me 'nosing around' the workshop and the other vehicles, which I must admit I love to do. They didn't mind me watching the work being carried out on my car, which I also love to do.
I even got to sit in a Vanquish that had been used in the publicity photos and posters for the James Bond film.
All in all a very pleasant experience and a vast difference to what I have experienced at an Aston Main Dealer, (who shall remain nameless for legal reasons!!!!).
I can thouroughly recommend DMS for all your Aston work - mine will certainly not be going anywhere else.
Thanks Rick, Kay and the boys.
ANT
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